Andrea Oliver Email & Phone Number

Albany, GA, US

Malaysia

United States

United States

• Plan, direct, and coordinate the training and development activities of interpreters to stay competent and skilled for the job.
• Create and implement effective teaching and coaching strategies to train interpreters in various industries such as insurance, healthcare, automobile, 911, medical, finance, hospitality, airlines, government agencies.
• Evaluate the performance and effectiveness of training programs and provide recommendations for improvement.
• Plan, develop, and provide training and staff development programs for interpreters using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings.
• Confer with management to identify training needs based on projected production processes, changes, and other factors.
• Effectively lead other trainers by providing consistent feedback and coaching for continuous development.

Mansfield, Massachusetts

LMS Administrator to Medtronic

• Provided non-classroom, academic instruction to students teaching English, Mandarin and Math for local and IGCSE/IB syllabus.
• Provided feedback to students using positive reinforcement techniques to encourage, motivate or build confidence in students.
• Administered private instruction to individual students to improve academic performance and occupational skills.
• Managed students’ performance by observing and recording relevant data to assess progress throughout tutoring sessions.
• Reviewed class material with students by discussing the text, working solutions to problems, and reviewing worksheets.

• Acted as homeroom teacher for students teaching basic academic in English, Math, Science, and Mandarin at the elementary level.
• Implemented effective teaching methods and instructional materials to meet students’ varying needs and interests.
• Enforced rules for behavior and procedures for maintaining order among students for whom they are responsible.
• Conferred with guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems.
• Worked closely with other teachers to ensure all avenues of the curriculum are met.
• Encouraged students to explore learning opportunities and to persevere with challenging tasks in preparation for later grades.

• Administered the training and development activities of the employees to contribute to the organization’sobjectives.
• Organized training programs for worldwide Intel employees and supported online learning programs for logistics support, articles conversion from CMS to Inside Blue, minor designing and layout editing, and voice.
• Analyzed training needs to create and implement new training programs or modify and improve existing programs.
• Managed the development and organization of training manuals, multimedia visual aids, and other educational materials.
• Oversaw the preparation and delivery of training courses to ensure adherence with the learning goals and objectives.
• Set up training venues and coordinated with trainers/instructors for virtual classes.

• Taught students in various subjects such as Mandarin, English, and Social Skills at the primary andsecondary level.
• Established clear objectives for all lessons, units, and projects and communicated those objectives tostudents.
• Set quizzes and tests, managed the preparation of materials and classroom for class activities whileensuring compliance with learning goals.
• Administered the planning and implementation of classroom activities for a balanced program ofinstruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
• Observed and evaluated students' school performance, behavior, social development, and physicalhealth.
• Met parents and discussed students’ performances in the classroom and academic achievements.

• Greeted and welcomed guests with a professional conversation, answered guests questions to ensurespecial requests are being handled.
• Took and confirmed reservations over phone, email and in person, ensuring no reservation overlapped or hotel over-booking.
• Organized sales calls to build rapport, extended invitations to companies’ secretaries for hotel visits and dinner events.
• Collaborated closely with banquet team to design floor plans, decor, logistical and staffing for small and large events.

Bachelors Of Social Science And Humanities, Public Relations

Diploma In Mass Communication