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I’m a passionate, empathetic, and inspirational User Research leader focused on research impact and performance. I collaborate closely with my product, design, and engineering partners, and keep my team motivated and focused to do their best work.At Experis I lead the Digital practice, comprising of User Research, Data Collection, Product/UX Design, Product Marketing Research, and AI integration into these practice areas. Leading a large team of over 350, with multiple layers of management, I take pride in delivering top quality outcomes for our clients.At DraftKings I repositioned Product Research to focus on the most meaningful projects/product areas and directly contribute to company KPIs. While at Compass, I oversaw a team of researchers (and contractors) across 5 product verticals, helping scale the research organization. At Outreach, I built the User Research function from the ground up and directly contributed to a 600% increase in ARR and a $1B Unicorn status. At Catalyst, I built out the User Research program from 0-1, integrating UX best practices and providing key insights to product and design partners, ultimately leading to a successful acquisition.In addition to my deep love of UX, I am passionate about cooking, fine dining, travel, hiking, and riding my road bike, although it all has been impacted by my children, who seem to disagree with my use of free time.
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Digital Practice Director (Ux)Experis Sep 2024 - PresentMilwaukee, Wi, UsIn addition to User Research and Data Collection, I have added UX and Product Design, along with Product Market Research. -
Director And Practice Head, User Research And Data CollectionExperis Jun 2023 - Sep 2024Milwaukee, Wi, Us- Delivering highly actionable and impactful qualitative/quantitative research insights to Fortune 500 Enterprise and highly technical SMB companies- Robust and complex data collection for top tier technology companies- Focused on: AR / VR, Wearables, AI training/QA, Gaming (Console, PC, Mobile), Hardware, Human Factors- Optimizing processes, with a focus on increasing overall efficiency and profitability- Upleveling the practice of User Research across the division through a mix of organizational changes, documentation, hands-on coaching, and intensive training- Innovating User Research by leveraging AI and LLM to give back time to researchers so they can do what they do best; generate actionable insights that can only come from spending time with customers/users- Close partner with clients as we align on roadmap, planning, and user research pipeline- Leading a large team of user researchers, moderators, data collection teams, and engagement managers (300+ staff) -
Principal ConsultantMpath Research Aug 2017 - Present- End to end user research consulting to advise technology companies on how to better understand their customers across all product development phases- Focus on helping companies leverage the power of AI to create meaningful, tailored, and unique customer experiences- Helping clients make informed and strategic product decisions- Coach existing User Research teams on best practices, operations optimization, and how to conduct lean research- Partner with experienced UX Designers to assist with prototype development and testing -
Director Of Product / User ResearchDraftkings Inc. Apr 2022 - Sep 2022Boston, Massachusetts, Us- Implemented operational processes to streamline research planning, tracking, and research related KPIs- Repositioned User Research and Product Market Research to better meet the needs of the business- Partnered with Product VPs across all product verticals to ensure the most appropriate research was being conducted throughout the product development cycle- Led a team of User Research managers that supported the key product verticals: Daily Fantasy, Casino, Web3, Sports Betting, and NFT / Crypto- Reignmakers NFT Launch -
Senior User Research ManagerCompass Sep 2021 - Apr 2022New York, Ny, Us- Strategic partner to Product, Design, Analytics, Data Science, and Engineering Directors- Responsible for User Research Roadmap across multiple product lines (AI, Marketing Center, CRM, Mobile)- Managed a broad team; junior user researchers, user research leads, and developing junior managers -
User Research ManagerCompass Sep 2020 - Sep 2021New York, Ny, Us- Managed a distributed team of exceptional user researchers across 4 product areas- Hired, developed, and inspired user researchers to meet company demands/needs in a hyper-growth environment - Closely partnered with Product, Design, and Data Science leaders, ensuring user research is involved at right times in the product development process- Played an integral part in cross functional strategic planning efforts for Product and UX- Empowered product managers and designers to conduct some of their own user research by providing best practices, templates, and training -
Head Of User Research - Staff User ResearcherOutreach Feb 2019 - Sep 2020Seattle, Washington, Us- Managed UX Team (5): User Research Team and (temporarily ~12 months) Product Designers - Hiring Manager for all UX Research Roles- Directly informed Product roadmap and maintained User Research Roadmap- Defined and delivered on meaningful UX Research OKRs- Supported AI/Data Science/ML team's launch of Kaia, an AI virtual assistant- Lead/Defined all strategic User Research planning and initiatives- Represented User Research across the entire organization- Created and tracked UX Research Budget- Strong partnership with Product, Analytics, Design, and Engineering -
Senior User ResearcherOutreach Aug 2017 - Feb 2019Seattle, Washington, UsRan a lean and highly impactful user research program to help drive product insights, improve design decisions, promote collaboration, and create an amazing experience for our customers. Provided UX oversight on a product that had doubled revenue year over year.- Lead UX Strategy at Outreach, representing user research and UX at executive meetings and planning sessions- Directly involved in planning company, team, and individual UX goals/objectives- Conducted a mix of qualitative and quantitative user research to get quick answers to important questions- Developed custom System Usability Scale (SUS) methodology to provide meaningful and actionable quantitative insights- Assisted other departments in non-Product (HR, Marketing, Success, Sales) related user research activities through surveys (CSAT / SUS) and interviews- Developed research tracking system to provide insight into research being conducted- "Standard Bearer" (bar raiser) for candidate interview loops -
(Interim) Senior Product ManagerCatalyst Repository Systems Dec 2016 - Aug 2017Denver, Co, UsA temporary second hat worn to help the organization where I owned Catalyst Insight, Catalyst's best-in-class eDiscovery platform, from idea development to deployment. Shepherded the product development process by generating product ideas, performing user research, writing specifications, and collaborating across many areas of the organization. Highlights include the release of a new viewer and redaction platform and numerous usability and experience enhancements. Proudest moments included measurable impact in performance, usability, and user productivity. -
Senior User Experience (Ux) ResearcherCatalyst Repository Systems Jul 2015 - Aug 2017Denver, Co, UsProject work focused on: Search Functionality, Visual Analytics, Predictive Coding/Machine Learning, Automated Data Ingestion, Platform Redesign and Optimization, Mobile Reporting Application, UX Metrics, Big Data AnalyticsUX Research Methods Used: Contextual Inquiry, Usability Tests (Formative and Summative), Interviews, A/B Tests, Card Sorting, Surveys, SUSUX Artifacts Created: Mental Model, Personas, Task Analysis, User Scenarios -
User ResearcherCatalyst Repository Systems Dec 2011 - Jul 2015Denver, Co, Us -
Solutions Consultant - Ux & New Business IntegrationCatalyst Repository Systems May 2008 - Nov 2011Denver, Co, Us
Andreas Huebner Skills
Andreas Huebner Education Details
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Iowa State UniversityHuman Computer Interaction (Hci) -
Colorado State UniversityZoology
Frequently Asked Questions about Andreas Huebner
What company does Andreas Huebner work for?
Andreas Huebner works for Experis
What is Andreas Huebner's role at the current company?
Andreas Huebner's current role is Building phenomenal user research teams.
What is Andreas Huebner's email address?
Andreas Huebner's email address is an****@****ass.com
What is Andreas Huebner's direct phone number?
Andreas Huebner's direct phone number is +130382*****
What schools did Andreas Huebner attend?
Andreas Huebner attended Iowa State University, Colorado State University.
What are some of Andreas Huebner's interests?
Andreas Huebner has interest in Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Andreas Huebner known for?
Andreas Huebner has skills like User Experience, Usability Testing, User Research, Remote User Testing, Survey Design, Contextual Inquiry, Heuristic Evaluation, User Scenarios, A/b Testing, User Stories, Mental Models, Card Sorting.
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