Andrea Longford Mcieh Email & Phone Number

Sawtry, England, Gb

Peterborough, United Kingdom

Director of a Ltd Company; undertaking Food Safety, Health & Safety and Fire Safety inspections on an associate basis for a selection of companies. Offering support, guidance, training, and consultancy across the UK and EMEA regions.

Reported to Operations Director, responsible for managing a retail audit team of safety advisors across the UK of both permanent employees and associates.• provided training, leadership and ongoing development to the team, ensuring adequate auditor coverage to meet client expectation• ensured auditors were suitably qualified, trained and equipped to deliver client audits in line with service level agreements and KPIs• worked in a remote capacity whilst managing teams• investigated complaints and calibrated the team by conducting shadow audits, quality visits and report reviews to ensure consistency in audit delivery• managed the workload for the team, ensuring audits were completed to the agreed timescale and level of quality required• initial point of contact for all technical queries for the team

(Carried out the Account Technical Support and Safety Advisor roles concurrently.) Supported the Account Managers as well as advised Safety Advisors with queries whilst completing their audits on site.• Completed end of round audit reports, presenting the results to NSF clients• Managed a pest control project for one of major clients- coordinated communication between pest control contractors and client's maintenance teams and operations managers with the aim of ultimately resulting in less infested sites, less callouts and better standards- developed and improved systems, routes of escalations, site awareness and accountability at site level - designed and implemented a ‘Pest Walk’ which is used by the client to date

Undertook Food Safety, Health & Safety and Fire Safety inspections across the hospitality sector to ensure policies were adhered to and workplace were risk assessed, managed and controlled.• prioritised and organised own workload, and operated with minimal supervision• regularly trained new team members and contributed to clients’ induction training, to ensure they understood company requirements, expectations, and new regulations• investigated, assessed, and brought a satisfactory outcome to food complaints• Provided training on Food Safety Management Systems and new policy rollouts

London, United Kingdom

St Albans, United Kingdom

- Carrying out audits against clients’ food safety policies, building food safety and health & safety training materials, investigating foreign body and food poisoning complaints, applying bespoke risk rating to BRC and SALSA reports. - Involved in Hygiene Council Study 2013 – travelled to New Delhi to carry out swabbing tests.

St Albans, United Kingdom

- Processing and analysing third party audit reports mainly BRC and SALSA- Administering product specifications particularly ensuring that allergen information that has been provided is correct- Processing food complaints and alleged cases of food poisoning.

London, United Kingdom

London, United Kingdom

Facilitating chemistry laboratory sessions for 1st year Environmental Health students, leading peer assisted learning seminars and helping with setting up a laboratory.