Andrea Škrobáková Email & Phone Number

South Moravian Region, Czechia

Brno, Jihomoravský, Česko

I am responsible for• implementation of a new POS system and related admin system (from scratch) - the system to support all our shops and franchisees in our group worldwide• daily service management of an old system• business analyses• managing the team of 6 developers and 2 testers• key account management (with current franchisees)

Brno, South Moravia, Czechia

• recertification - qualified provider of verification of electronic signatures and seals by Ministry ofInterior• e-commerce B2B and B2C projects

Brno, South Moravia, Czechia

I was responsible for managing various B2B and B2C e-commerce projects, combination of waterfall and Agile methodology was used. This included• analyses of customer requirements• project calculation• initiating and starting up the project• installation of our solution• implementation of customized features (iterative approach)• release process on DEV, TEST and PROD environment• user acceptance testing• go life• hypercareRisk, change and financial management, agile ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective), internal communication with the development team, sales and service, communication with the customer were my daily routine.I was the main project escalation point and played sponsor role as well. 2 business consultants, 1 junior project manager, 1 project manager responsible for small projects and me were in our department.I was responsible for setting up internal processes related to our department and their improvement as well.

Brno, South Moravia, Czechia

I was responsible for managing and leading the team of 3 project managers on Daimler (Daimler Cars and Trucks) portfolio – worldwide implementation of ServiceNow and replacing their current systemsMy main tasks were:• implementation of company project management standards, escalations, reporting on a portfolio level, process optimization, people management• project management in case one of the project managers was off (agile methodology and ceremonies, reporting, team management and leadership)

District Brno-City, Czech Republic

• I was responsible for projects worth of several mil CZK and optimisation and set up of some internal processes• My main task was development of business application for financial planning - to collect customer data, their needs and plans taking into account legislative requirements (Kappka)• Examples of other projects – CRM implementation (Sugar), Zendesk Helpdesk system implementation, DMS Alfresco implementation, integration of internal systems• Examples of internal processes optimization – documents checks and scanning, automatic commission matching and errors resolutionKappka was awarded during FINfest 2021 (https://www.kapitol.cz/magazin/kapitol-ziskal-prestizni-oceneni-pro-aplikaci-na-financni-planovani/) as the best application for financial planning. I played internal project management/product owner role and communicated mainly with 3rd party developers.

District Brno-City, Czech Republic

• I managed various projects across departments and subsidiaries• I created projects plans and documentation, monitored and reported the project and KPIs, suggested and negotiated changes• I was responsible for final product to internal and external customers• I coordinated teams up to 20 peopleExamples of projects:• Change of internal documentation structure and training of cross-functional staff• Process management set up• Skill training model set up in Brno operations• NPI project implementation for one of the Brno biggest customers• Change of a scrap process• Electronic approval of PTOs• Registration of home office• Set up of warehouse rules• Preparation for the ISO audit according to new standards• Warehouse operators´ training• Local Delegation of Authorities for EMEA and US subsidiaries• Lean programme deployment• PRINCE 2 implementation• VACOS savings projects (worldwide)• Supply Chain Planning Reorganisation• Transport Management System changes• Automation for one our big clients

District Brno-City, Czech Republic

• Project leadership for operations projects both in the Czech Republic and regional operations projects, including but not limited to: New process implementations, process standardisation initiatives, business implementations/ transitions• Initiate and implement proposals for efficiency improvements across all ModusLink Europe sites• Working with ModusLink Europe Operations team to build effective culture throughout all Operations functions• Proactively identify process delinquencies in ModusLink Czech operations, and provide cross-functional leadership to identify and implement optimised process solutions• Provide operations support to the sales team as required, to develop new business opportunities.

Brno

My tasks were to: • Coordinate internal projects• Obtain business data and requirements to implement new project. Based on these cooperate on contract and P&L creation so that pricing is calculated correctly.• Work on internal documentation structure and training of business and product engineer members• Work with the supervisor on projects in business management and product engineers teams in all ModusLink Central Europe and Ireland subsidiaries

• Communication with the customer, managing the projects• Implementation of new processes and projects, improvements of current ones• Overall responsibility for representing customers’ interests• Coordination of internal company processes and customer needs• Quarterly and monthly business reviews, presentations• SOWs, contracts• Invoicing• Budgets, forecast, P&Ls, financial analyses• New customers implementation (processes set up and improvements, pricing, contract)• Set up of a new building in Hungary• Optimisation of business management and NPI processes

• Overall responsibility for operations (distribution, warehouse, production) and representing customer needs• communication with the customer, solving ops problems and complaints on a daily basis• reporting• support of a business account manager

• Organisation of trade fairs and accompanying programmes• Acquisition of exhibitors• Co-operation with foreign associations and exhibitors• Trade fairs promotion

Ing., The Faculty Of Economics And Administration

business (Marketing, Management, Logistics, Corporate Finance, Human Resource Management)

Communication, Business