Andreas Marcou Email & Phone Number

London, England, United Kingdom

Coventry, England, United Kingdom

London, United Kingdom

Learning and organisational development specialist with proven track record and expertise in leadership development, organisation change, culture change, performance improvement and team performance.Expertise in:• Learning programme development• Organisation Development strategy and policy development and implementation• Developing leaders• Team performance• Coaching and mentoring• Facilitation• Training

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Prints, Events and corporate art

Croydon, United Kingdom

London, United Kingdom

Designed and delivered management and leadership training across the organisationActed as a development coach to new and existing staff seeking to progress through their career.Advised staff at all levels and the organisation’s management of the best way to attain and improve skills.Support core organisational transformation programmes.Managed a comprehensive inward and outward secondment programme that supported the skills strategy.Responsible for the performance management system.Responsible for all effective and efficient use of learning and development budgets for external procured solutions.Working closely with stakeholders including human resources, technical training leads, trainee representatives and senior managers and executive leadership to fully realise the skills and development strategies.

London, United Kingdom

Led Learning and development across the organisation at all levels.Responsible for designing, delivering, commissioning and evaluating for all London, Cardiff and Brussels based staff.Maintained and enhanced a framework for performance management and enabled managers to conduct valuable reviews. Provided support to managers to improve team performance. Worked with partner organisations on successfully joint programmes taking advantage of economies of scale. Embedded new values throughout the organisationResponsible for managing a budget of roughly £200k. Designed and developed management and leadership development programmes.Required to report to senior management and board against key performance indications and ensure interventions provided good value for money and return on investment.Successfully introduced new innovative inductions and on-boarding programmesExperienced in using Myers Briggs Type Indicator (MBTI) and Belbin Team Roles for team and individual development.Developed, managed the organisation's L&D plan linked to the business strategy that provides return on investment.Built strong stakeholder relationships within wider Group (Law Society and Solicitors Regulation Authority) and externally.Defined L&D initiatives with functional teams and directorates.Managed the full life-cycle of L&D services from needs analysis through to evaluation.Measured and evaluate all L&D initiatives to assess value and recommendations for continuous improvement.

London, United Kingdom

Introduced and successfully implemented E-learning across the organisation and increasing uptake entering the top 20 NHS organisations in London for e-learning users.Improved the use of the learning management system and implemented additional functionality.Developed a cost effective compliance training strategy.Improved the quality of training delivery.Improved the uptake of compliance training by a consistent 40% across the board.Introduced and successfully implemented a new reporting and monitoring tool in response to organisational needs.Managed training provision in line with regulatory demands.Responsible for internal consultancy and trouble shooting areas of inadequate provision.Introduced a clearer, more efficient application process in-line to organisational needs.Worked with HR and clinical managers to deliver key development objectives. Improved and developed in house trainers.Developed a stronger culture of learning and individual responsibility.Increased the profile, value and visibility of L&D among staff and senior managers.

London, United Kingdom

Managed the end to end training within the corporate learning and development function with approximately half my time split between management and policy issue and training design and deliver.Required to report to senior management and board against key performance indications and ensure interventions provided good value for money and return on investment.Commissioned and delivered training in response to training needs analysis and skills gap analysis.Planed, organised, commissioned and evaluated training for all organisations within the shared service with up 1500 members of staff in an enormous range of diverse professions and across three boroughs with as large as 3000 total yearly customer base (including partner organisation).Managed and kept to a budget in times of financial growth, severe budget restrictions, organisational change and disbandment.Instituted innovative ways to deliver programme improvements with less financial and human resource. Designed and delivered training with an acute understanding of accelerated learning, different delivery methods and media, learning styles and varied evaluation strategies that bring together my skills as a trainer, psychologist and psychometric assessor.Developed and implemented an organisation-wide Learning and Development strategyResponsible for redesigning, implementing and training a new system of performance appraisal, successfully introduced an innovative dynamic concept which raised compliance from 38% to 96% in one year, surpassing all expectations.Redesigned a new corporate induction programme, adapted to meet changing organisational needs and using a blended learning approach.Provided a responsive customer focused service to rapidly altering priorities to support new strategies and organisational needs. Led on development of strategy, policy and objective planning which had implications for the service and wider organisations.

London, United Kingdom

Key achievements and responsibilitiesLine manager responsibility to a team of 6 administrative and project staff.Managed and maintained the department's IT equipment and training resources.Audited the department's performance on a quarterly basis against targets and objectives, taking corrective and proactive action where appropriate.Operational day to day management of the learning and development department.

St Albans, United Kingdom

Key achievements and responsibilitiesProviding advice and consultation on medical ethics reviewProcessing medical research applications for ethical reviewAmassing growing expertise on medical research methods, statistics and study design

Stevenage, United Kingdom

Key achievements and responsibilitiesSales, marketing and Customer services.Exceeding sales targets by ever increasing margins

Msc, Business Psychology 2008

2010 This was completed part time while working full time

Ba (Hons) Degree, Criminology

The final year of this was completed while also working full time.

Higher National Diploma (Hnd), Social Science