Andrea Snowden Email & Phone Number

Fort Lauderdale, Fl, Us

-Facilitating the transfer of phone numbers and equipment from other carriers to Verizon's network-Reviewing and processing credit reports, verifying personal information, and communicating credit decisions to customers-Guide retail representatives and customers through the setup process, activating SIM cards, and troubleshooting any issues that may arise during activation-Collaborate effectively with cross-functional teams, including business consumers, IT professionals, and management team to achieve objectives

Fort Lauderdale, Fl, Us

-Initiating contact with customers who have outstanding credit card balances to discuss payment options and arrangements-Ensuring compliance with all relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA)-Assisting customers in understanding their credit card accounts, including explaining fees, interest rates, and payment terms-Documenting all customer interactions, including payment agreements, promises to pay, and any other relevant information in the company's systems-Providing excellent customer service while also effectively managing collections processes to help customers resolve delinquent accounts

Little Rock, Ar, Us

• Assisted customers in product trouble-shooting and transaction averaging approximately 200 customers per shift• Met individual and team sales goals 99% of the time• Built and maintained a business professional relationship and communication with clients andconsumers