Andrea Sotelo

Andrea Sotelo Email and Phone Number

Head of Customer Success @ ALUS
Mexico City, Mexico
Andrea Sotelo's Location
Mexico City, Mexico, Mexico
Andrea Sotelo's Contact Details
About Andrea Sotelo

Leading with over a decade of professional dedication, my tenure at Grupo Alus and Lemonade Entertainment Agency has been marked by a relentless pursuit of customer success through innovative loyalty strategies and exceptional marketing communications. At Grupo Alus, we have significantly enhanced the loyalty of key stakeholders, bolstering revenue streams and fortifying client relationships across notable brands like Grupo Modelo and Nestlé.My expertise in orchestrating high-quality entertainment projects at Lemonade Entertainment Agency has honed my ability to surpass client expectations, with a track record of successful collaborations with industry giants such as HBO Latin America and Sony Pictures. Leveraging leadership skills and a strategic marketing approach, my focus remains on creating impactful customer experiences and driving business growth through creative excellence and collaborative team efforts.

Andrea Sotelo's Current Company Details
ALUS

Alus

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Head of Customer Success
Mexico City, Mexico
Website:
alus.com.mx
Employees:
61
Andrea Sotelo Work Experience Details
  • Alus
    Head Of Customer Success
    Alus
    Mexico City, Mexico
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  • Grupo Alus
    Head Of Customer Experience
    Grupo Alus Nov 2021 - Present
    México
    We design and manage digital incentive and loyalty platforms with the aim of maximizing your income through the loyalty of the sales force of your distribution channels and main stakeholders.Satisfied customers:Grupo Modelo, Nestlé, GNP Seguros, BRP, Nadro, Grupo Bimbo, BIC Nordwood, among others.
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  • Lemonade Entertainment Agency
    Managing Director
    Lemonade Entertainment Agency Aug 2019 - Nov 2021
    Mexico
    We are a creative Miami and Mexico-based agency that specializes in creating high-quality work with impeccable good taste for the Latin America entertainment industry.We are aware of the value that an idea represents for our clients and we focus on squeezing all the resources to exceed expectations.Satisfied customers:HBO Latin America, Sony Pictures, Amazon Prime, Netflix, St Regis Mexico City, Penguin Random House, Grupo Richemont.
  • Grupo Alus
    Project Manager
    Grupo Alus Jun 2018 - Aug 2019
    México
    Project leader. Management and administration of processes with a focus on achieving goals in a timely manner; active participation in planning, task design, execution, risk control and implementation of solutions; guaranteeing the optimization of resources and deadlines, in order to exceed customer expectations.Satisfied customers:Diageo Mexico / Caribbean and Central AmericaDaimler México / Mercedes Benz
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  • Dlb Group
    Account Director
    Dlb Group Sep 2014 - May 2018
    México
    Administration of the advertisement efforts for each customer, communication strategies design oriented to the satisfaction of their needs.Satisfied customers: Diageo, Gepp, Kelloggs, Bridgestone, Del Monte Foods Inc., Airbnb, Uber
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  • Dlb Group
    Account Manager
    Dlb Group Aug 2013 - Aug 2014
    México
    Management of the business relationship between the client and the agency, giving support in a proactive way to ensure that all the services are provided effectively.Satisfied customers: HTC, Telcel, Diageo, Grupo Axius.
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  • Diageo
    Cp&A Channel Specialist On Trade Reserve (Outsoursing Resource)
    Diageo Nov 2013 - Jul 2014
    México
    Follow up of the planning and implementation of the commercial strategy of Reserve brands in the On Trade channel, grounded in the needs of their customers and on the knowledge of the shopper and market trends, in order to maximize the resources and secure a flawless execution.Luxury Brands: Johnnie Walker, Buchanan’s, Ciroc, Zacapa, Ketel One, Tanqueray, Bulleit.
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  • Dlb Group
    Trade Marketing Manager
    Dlb Group Oct 2009 - May 2013
    Venezuela
    Development of strategic marketing proposals aligned with brand positioning based on the consumers behavior to support achieving customers objectives. Distribution channels planning, management report based on analysis and monitoring of variables, research on best practices in the field of marketing, communications and trends to improve internal processes and / or level of customer service.Satisfied customers: Del Monte Foods Inc., HTC, Telefónica Movistar, PepsiCo, Bacardí, Samsung, Empresas Polar, Cesta Ticket, Stanhome.
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  • Dlb Group
    Trade Marketing Coordinator
    Dlb Group Sep 2008 - Sep 2009
    Venezuela
    Coupling execution, organization and direct monitoring of brand activations; deploying of the boost on distribution channels; incentive plans for sales force and events development.Satisfied customers: Colgate Palmolive, Jhonson & Jhonson, Mattel, Heinz, Coca Cola Femsa, Directv, Novartis Laboratorios.
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  • Dlb Group
    Brand Activation Executive
    Dlb Group May 2007 - Aug 2008
    Venezuela
    Execution of brand activations, direct marketing, guerrilla marketing, protocols, corporative events, new products / services launching and brand experiences coordination.Satisfied customers: Motorola, Movilnet, Digitel, Grupo Turner, Bloque de Armas, Epson, Sap, Farmatodo, Procter & Gamble, Kraft, Laboratorios Roche, Serseco, Hasbro.
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Andrea Sotelo Skills

Advertising Marketing Communications Corporate Communications Marketing Strategy Direct Marketing Publicity Marketing Below The Line Advertising Corporate Events Budget Process Event Producing Promotions Problem Solving Leadership Corporate Identity Brand Language Digital Strategy Estrategia De Mercadotecnia Publicidad Comunicaciones De Marketing Comunicaciones Empresariales Mercadotecnia Strategic Planning Redes Sociales Trade Marketing Social Media Digital Marketing Social Media Marketing Online Advertising Business Strategy Public Relations Management Marketing Management Brand Development Strategy Integrated Marketing Event Management Brand Management Creative Strategy

Andrea Sotelo Education Details

Frequently Asked Questions about Andrea Sotelo

What company does Andrea Sotelo work for?

Andrea Sotelo works for Alus

What is Andrea Sotelo's role at the current company?

Andrea Sotelo's current role is Head of Customer Success.

What is Andrea Sotelo's email address?

Andrea Sotelo's email address is as****@****oup.com

What is Andrea Sotelo's direct phone number?

Andrea Sotelo's direct phone number is +5255377*****

What schools did Andrea Sotelo attend?

Andrea Sotelo attended Universidad 'santa María', Social Media Institute Latin America, Universidad Simón Bolívar.

What are some of Andrea Sotelo's interests?

Andrea Sotelo has interest in Human Rights, Animal Welfare, Arts And Culture, Disaster And Humanitarian Relief.

What skills is Andrea Sotelo known for?

Andrea Sotelo has skills like Advertising, Marketing Communications, Corporate Communications, Marketing Strategy, Direct Marketing, Publicity, Marketing, Below The Line Advertising, Corporate Events, Budget Process, Event Producing, Promotions.

Who are Andrea Sotelo's colleagues?

Andrea Sotelo's colleagues are Yaser Gomez, Diego Mejía Grimaldo, Miguel Angel Galvez Quintero, Alberto Usobiaga Hegewisch, Eduardo Ramirez Mena, Rogelio Ruiz Correa, Francisco Bello.

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