ICT Solutions SA Director, Engineering, Project Management and Support Specialist. Responsibilities:- Company Chief - Project Manager- Solutions Engineer- ICT Operational Management- Infrastructural Cost Analysis and Reduction- Infrastructural Optimisation- Managed Support Services (Multi Tiered)- Online Marketing Solutions (Email, Website Optimisation, Search Engine Optimisation, Social Networking)- Change Management- Problem Management- Release Management- Service Continuity- Remote and Onsite Support (Tablet, Desktop/Notebook, Servers)- Over the top Technologies- Emerging Technologies *** For a few years now I have been applying all of my technical skills with marketing (mostly social). I have recently successfully designed a solutions based on algorithms, that pull from target sight, post to website, then FaceBook Page and then Twitter. Running at about 15% capacity, in 20 days, I have gone from 0 to 30k Tweets, 34k FB Posts, and about 40 website posts. The point of this was to monetise the website through I crewed traffic. The website has received 25000 unique visits, with time on site to over 3 mins, and a 13% bounce rate. All in 20 days at very little cost. Target achieved.

Develop awareness within enterprise community of global services available to measure and optimize Return on Investment in Information Technology and Customer Service training. Services include vendor-neutral training, skills benchmark assessments, consulting to assist in work force development, and vendor-neutral certifications to create minimum competency standards.Although the Education area was not my zone of experience, I did learn a great deal from the professional team both locally and abroad. I can say CompTIA changes many lives, giving the unskilled, skills.. with international certificates to prove their mettle. Great company!

- Manage Projects through their Entire Project Life Cycle. - Set Budgets and Targets. - Supervise, motivate and monitor the team/company performance. - Liaised with customers (Including Opening and Closing Deals). - Maintain detailed knowledge of Company products as well as supplier products. - Always keep abreast of what competitors are doing. - Responsible for Troubleshooting and maintaining client base.

- As the Technical Manager my primary responsibility was to oversee the streamlined operation of the IT department and to ensure it aligns with the business objectives of the organization - Developed and managed application portfolios for each department and attained all IT service level agreements for the user community within the organization as well as client base - Planned, coordinated, directed, and designed all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations - Worked closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization as well as the client base

- I worked with the technical counterpart to define product release requirements - My product line was a variety of communications products, such as, ISDN, ADSL, Leased Lines, Wireless and even PSTN. I was able to integrate these technologies with many products, such as, security, video and data. - Managed the product life-cycle, from designing, implementation to ongoing support. - Conducted Market research supported by on-going visits to customers and non-customers - Analyzed potential partner relationships for the product.