Andreas Reuther Email and Phone Number
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Executive with proven track record in both software service sales and delivery, managing portfolios of Consulting services, Premium Engagement services, and Custom Development services, on premise as well as in the cloud. Focus on driving the digital transformation of large customers worldwide. Rich experience in ramping up new teams and engagement models in Service & Support organizations, Customer Success Management, P&L management and general management. Specialties: - Services-lead solution sales for large enterprises- Advisory and stakeholder management for digital transformation journeys - Customer expectation management for both domestic and multinational companies in China- Ramping up new organizations and business models - Escalation Management- IoT Cloud Platforms- Company transformation & restructuring
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Global Head Of Six Go-To-Market ExecutionSapHeidelberg, Bw, De -
Member Of The Executive Board At Msg Global SolutionsMsg Global Solutions Feb 2023 - PresentHeidelberg, Baden-Württemberg, Germany -
Svp & Global Head Of Professional ServicesSoftware Ag Sep 2022 - Jan 2023Darmstadt, Hesse, Germany -
Managing Director ChinaMsg Global Solutions Sep 2021 - Aug 2022Shanghai, ChinaMake customers successful with products and services in the areas of ‘Financial Services’, ‘Automotive’ and ‘Sustainability’ -
Head Of Support Portfolio & Escalation ManagementSoftware Ag Sep 2018 - Aug 2021Darmstadt Area, Germany -
Client DirectorComputacenter Mar 2018 - Aug 2018Walldorf, GermanySupporting SAP to become the leading cloud company through delivery of hardware and hardware-related services in their EMEA data centers. As Client Director, I was responsible for the overall customer relationship and the full P&L. It was amazing to experience my old company as a client and the radical transformation that the move to the cloud brings to all aspects of the business, in particular the "need for speed" and "zero mistakes" imperatives. -
SabbaticalFamily Aug 2017 - Feb 2018Hirschberg An Der Bergstrasse, GermanyOne of my most difficult but also rewarding "projects": Moving my family from Shanghai to Germany and support my girls to settle down. A fantastic experience!
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Svp & Chief Operating Officer, Digital Business Services Greater ChinaSap Jan 2017 - Jul 2017Shanghai City, ChinaAs COO, I am responsible for running the business of Digital Business Services in Greater China and for executing against SAP’s strategic priorities. I am responsible for full P&L management with focus on safeguarding revenue realization and operating margin for our business.I am driving strategic shared services that support organizational transformation and business growth, in particular Bid Management & Solutioning Center, as well as our Project Management Office.I focus on collaboration with our Field Organization to bring compelling, localized service offerings to the market and act as executive sponsor for the digital transformation of local and global key accounts in Greater China. -
Svp & Head Of Field Services Sap Greater ChinaSap 2014 - 2016Shanghai City, ChinaDriving go-to-market of all Services LoBs (Professional Services, Premium Engagements, Custom Development, Education, Cloud Services) in Greater China with full P&L ownership. Responsible for introduction of OneService sales and delivery model that focuses on "delivering what customers need instead of selling what we have". Successfully transformed Field Services Greater China into a high performance organization with 50%+ yoy revenue growth in less than one year. -
Svp Active Global Support - Asia Pacific JapanSap 2013 - 2014Shanghai City, ChinaDriving Go-to-Market of Premium Maintenance services, process efficiency in delivery and integration with SAP’s field and development units as Chief Operations Officer (COO) of AGS in Asia Pacific Japan. Continuous end-to-end responsibility as Hub Manager for AGS North Asia. -
Vp Active Global Support - North AsiaSap 2009 - 2012Shanghai City, ChinaLeading SAP Active Global Support's MaxAttention & Safeguarding Pre-Sales and Delivery for Greater China and Korea. Responsible for AGS North Asia Hub Operations, including Engagement Frontoffice / Backoffice, Account Support, Enterprise Support Delivery, and Mission Critical Support. MaxAttention Engineering Architect for Samsung Electronics, VW Group China, and ENN / XinAo Gas. -
Vp Active Global SupportSap 2007 - 2008Shanghai City, ChinaManager of SAP’s global first and second level remote support organization consisting of three lines of service "Customer Interaction Center" (call center), "Remote Service Delivery" (packaged services), and "Message Solving" (incident management). Responsible for 1200 SAP engineers who deliver more than 500.000 incident resolutions and 15000 expert services per year out of various locations, including China, India, Malaysia, Austria, Hungary, Spain, Ireland, Canada, and Brazil. -
Director Global Support Center ChinaSap 2005 - 2006Shanghai City, ChinaDelivery of SAP’s first and second level remote support for customers from North East Asia (incl. Japan and Korea) and Australia & New Zealand. Designed and implemented the transition of the remote support for Japanese customers in Japanese language from SAP Japan to Global Support Center China. Drove the ramp-up of the new SAP support center in Dalian, coordinating all aspects of functional management, employee recruiting & training, set-up of HR & Controlling, and public / government relations. -
Program Manager Active Global SupportSap 2001 - 2004Walldorf, GermanyRegional rollout of SAP’s support collaboration platform SAP Solution Manager to key accounts and MaxAttention customers in EMEA and the US. Coordinated the design of the Change Request Management (software change management) and Service Desk (incident management) applications. -
Support Consultant Active Global SupportSap 1997 - 2000Walldorf, GermanySupport engineer delivering 2nd level support for SAP R/3 module Materials Management (MM) and Document Management System (DMS) in German and English language.
Andreas Reuther Skills
Frequently Asked Questions about Andreas Reuther
What company does Andreas Reuther work for?
Andreas Reuther works for Sap
What is Andreas Reuther's role at the current company?
Andreas Reuther's current role is Global Head of SIX Go-to-Market Execution.
What is Andreas Reuther's email address?
Andreas Reuther's email address is an****@****sap.com
What is Andreas Reuther's direct phone number?
Andreas Reuther's direct phone number is (610)-661*****
What are some of Andreas Reuther's interests?
Andreas Reuther has interest in Mathematics, Sushi, Investing, The Killers (Band), Sap, Science, Education, Fashion And Style, Entertainment, Biology.
What skills is Andreas Reuther known for?
Andreas Reuther has skills like Pre Sales, Sap, Management, Business Intelligence, Sap R/3, Enterprise Software, Sap Erp, Go To Market Strategy, Business Process, Cloud Computing, Erp, Business Analysis.
Who are Andreas Reuther's colleagues?
Andreas Reuther's colleagues are Gabriel Pagotto, Siegfried Freyer, Gabriel Calvente, Bhavani Bhavineni, Charlene Quek, Delfina Mujaj, Neethu Jose.
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Andreas Reuther
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Andreas Reuther
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