Andreas Stilwell Email & Phone Number

United Kingdom

Perth, Scotland, United Kingdom

• Delivering exceptional customer service by efficiently resolving hardware, software, and networking issues via phone, remote access, and in-person, ensuring a positive customer experience and maintaining strong client.
• Managing customer interactions with precision, logging detailed records in the Support Ticketing System to ensure timely follow-up, enhanced customer satisfaction, and support seamless communication across teams.
• Conducting technical service tasks, such as PC rebuilds and software installations, while effectively communicating technical details to non-technical clients, enhancing their understanding and satisfaction.
• Oversee network infrastructure management, working closely with clients to ensure their needs are met and explaining complex technical configurations in an accessible manner, reinforcing trust and confidence in our.
• Proactively researching and developing technology solutions, collaborating with senior team members to deliver tailored implementations, demonstrating initiative and the ability to drive successful outcomes for clients.
• Delivering hands-on support and leading on-site technical deployments, ensuring smooth operations and clear communication with clients, contributing to long-term client retention and satisfaction.

• Acted as the primary point of contact for clients, quickly resolving software and hardware issues with a focus on Microsoft-based solutions, ensuring a positive client experience and building strong initial.
• Delivered top-tier customer service, efficiently triaging and resolving issues while maintaining clear and proactive communication, ensuring customer satisfaction and fostering long-term client loyalty.
• Worked closely with a team to support new staff, sharing knowledge and learning collaboratively, demonstrating strong teamwork and the ability to contribute to a dynamic sales environment.
• Contributed to the successful integration of 3 acquisitions, managing new systems and software transitions while leveraging experience in Microsoft Azure, Dynamics and ServiceNow to ensure seamless client experiences.

• Operated in a client-facing environment, proactively engaging with potential candidates over the phone to secure high-quality referrals, demonstrating strong communication and persuasion skills.
• Managed the referral process with care, ensuring candidates felt comfortable and informed at every step, which led to increased trust and successful outcomes.
• Served as the initial point of contact for inbound calls and website inquiries, skillfully addressing questions and providing assistance, ensuring a positive first impression and maintaining high levels of client.
• Maintained consistent communication with candidates, offering timely support and assistance, which enhanced service quality and strengthened relationships—a key factor in successful client management.

Camberley, Surrey, United Kingdom

• Successfully managed the entire 360 recruitment life cycle at Hamilton Fraser, demonstrating strong sales acumen and earning a promotion to full 360 recruiter within six months due to exceptional performance.
• Secured new business by identifying and engaging with potential clients, conducting in-depth phone evaluations to match the best candidates with partner companies, showcasing strong lead generation and qualification.
• Maintained consistent communication with hiring managers to fully understand and meet their needs, ensuring alignment between candidate profiles and company expectations, which strengthened client relationships and led.
• Delivered a superior experience for both clients and candidates by meticulously managing the recruitment process, resulting in high satisfaction rates and reinforcing long-term partnerships.

• Executed targeted outbound sales calls and developed comprehensive databases for new campaigns, demonstrating strong prospecting abilities and data management skills critical for successful lead generation.
• Engaged daily with potential clients to schedule meetings for the Primary Director, honing persuasive communication techniques and consistently driving opportunities to advance the sales pipeline.
• Applied a solution-oriented mindset to navigate diverse situations, consistently identifying the best outcomes and demonstrating adaptability in overcoming challenges to achieve sales goals.

Fleet, Hampshire, United Kingdom

• Thrived in the fast-paced rental market, demonstrating flexibility and quick thinking to adapt to rapidly changing client needs and market conditions.
• Interacted daily with customers, honing both written and verbal communication skills to effectively address inquiries, build rapport, and foster positive relationships.
• Proactively engaged with new landlords across multiple platforms, successfully securing rental opportunities by identifying and pursuing potential leads, showcasing strong prospecting and negotiation skills.

Education record

Education record