Manage all customer and partner focused events as an operational and strategic lead, including the day-to-day planning and project management Manage the KnowBe4 corporate event marketing and recruitment strategy with email, social and paid promotions/campaignsLiaise with Marketing on event messaging and promotion to customers, partners and prospectsWork closely with the Product, Sales and Customer Success teams to determine event initiatives are metPivot KnowBe4’s prior virtual event from a 1-day, pre-recorded webinar, to a 2-day, fully live and professionally produced event attracting over 10,000 attendees, up from the previous year’s 1,000 Revamp and strategize the annual KB4-CON conference to attract over 1,500 attendees in-person, over a 100% increase from 2019Create a detailed project plan within Smartsheet for each event to maintain event logistics and production timelines Work closely with Marketing, Channel and Customer Success to determine a schedule and deliverables for customer and partner facing events Onboard new systems to ensure event success with registration, virtual platform, mobile app and any other systems as needed Manage in detail the event budget and spending approvals for the year while working closely with Finance In conjunction with Marketing, manage all signage, branding and email recruitment efforts for events Launch regional user group events to accelerate customer retention and cross-selling Manage event reporting and create detailed pre-event and post-event reports for key stakeholders Create templates and processes and establish best practices to have in place to align with the overall event strategy and initiatives

Manage team in pivoting from a 1600 attendee in-person event to a fully virtual event driving over 12,000 attendeesResearch/contract virtual event platforms while adhering to a budget and monitoring event P&LManage over a $10M budget spread across 4 annual events Research and negotiate contracts for venues for events (domestically and internationally) and be the lead on site visitsPlan and coordinate 4 annual technology conferences, domestically and internationally for over 5,000 attendeesCreate 4 annual corporate conference risk management plans and distribute to all parties involvedLead the team in executing over 30 regional and international user eventsMaintain strategic relationships with ConnectWise Executive Leadership to align company strategy with conference strategyMaintain external relationships with hotels, technology companies and third-party event servicesOversee the overall design and agenda plan for all events from set-up to break-downManage event BEO’s, technology needs, and space planning for eventsManage external event staff and internal colleague day-by-day schedules pre-conference and while on-site at all eventsContract event entertainment including live bands, DJ’s, general session entertainment and third-party speakersManage and maintain strong professional relationships with event sponsors to grow events by new and repeat sponsorships generating over $7M in revenueManage the prospective client events, domestically and internationally, generating over $12M in revenueManage mobile app platform and creation for 4 annual conferences Travel up to 50% domestically and internationally to ConnectWise events and serve as team lead for all colleagues and event attendees

Manage all pre and post-event meetings ensuring all aspects of event management is covered and objectives are metManage financial reports and distribute to Corporate Public Relations team monthlyCreate detailed timelines outlining specific responsibilities and event setup maps to distribute to all teams involvedCoordinate with outside organizations for charitable giving of monetary and in-kind donations for eventsManage store social media accounts supporting events, company promotions and new productsManage and plan seasonal store event calendar in coordination with Corporate Public Relations and merchantsManage writing copy and production of all invitations, email-promotions for store events, associates and managementMaintain strong media relationships to maximize the placement of positive print, digital, broadcast and social media for the storeImplement and lead corporate marketing initiatives at the store level for associates and managementPull, style and manage runway fashion shows and informal fashion presentations in-store and out of store for corporate driven promotional events and various charity groupsAssist Executive team with monthly and annual recognition events for associates and managementPublic Relations Assistant position eliminated company-wide by Neiman Marcus Corporate October 1, 2015.Work in a commission-based environment to meet specific department, vendor and company goals utilizing social media to drive business

Identify candidates/clients through job board databases, online job orders, and existing candidate inventory.Construct Boolean search strings to expedite focused candidate/client discovery.Actively submit candidates to active job orders based upon qualifications.Build relationships with candidates to assist them with their career objectives.Assist candidates in editing their resumes to be professional and highlight important information/skills.

Identify candidates/clients through job board databases, online job orders, and existing candidate inventory.Construct Boolean search strings to expedite focused candidate/client discovery.Provides information to supervisors, coworkers, and subordinates through all mediums of communication.Consistently meet Key Performance Indicator goals set by account managers.Ability to work in a fast-paced, goal driven environment.Promoted by management after 3 months of active recruiting.

Manager of social media marketing; Facebook, Wordpress, Twitter, Pinterest.Actively posted industry specific and business updates on a daily basis.

Planned and coordinated with vendors and clients daily to ensure seamless execution of events.Researched all potential vendors and negotiated pricing with each to meet specific budget requirements.Managed all social media accounts; Facebook, Twitter, Wordpress.Documented all correspondence between parties at all vendor and client meetings.

Assisted with the setup and breakdown of weddings (ceremony & reception) while adhering to strict time schedules.Served as a liaison between bride, bridal party, vendors and wedding planner during wedding.

Managed senior and youth level team competitive cheer teams.Coordinated practices and routines between members, parents and choreographers.Motivated and coached team through a year-long season.