Andrea Sullivan Email & Phone Number

Leland Nc

Part time employment, about 15 to 20 hours a week.

7/07 to 5/09 Moved to VA to help our daughter who was expecting twins and had a 13 month old at home. Have helped her for almost two years until the babies were old enough that she could handle them on her own while her husband worked.10/04 to 7/07 Transferred to Wilmington, NC as a Sales Clerk, before moving into the Assistant Manager position.* Perform opening & closing duties* Assist guests with purchases* Ensure adequate staffing* Utilize personnel to maintain store appearance* Perform store re-sets in a timely fashion* Order supplies* Train new hires* Take periodic inventories8/97 to 10/04 Seven years in Corporate, South Deerfield, MA as customer service rep. for retail stores ( about 250 stores)* Assist store managers, and management to resolve or route problems/concerns* Monitor corrective actions to ensure positive results * Work with IT to improve ROES (Retail Order Entry System)* Teach store managers and DM's how to properly utilize ROES* Prepare retail store orders and send them electronically to the pick to light system.* Inventory control

* Prepared training manuals for manufacturing jobs* Trained the "on the job trainers"* Monitored new hires and assisted trainers when needed* Conducted training as needed for corporate personnel, such as; blue print reading, team building, train the trainer* Assisted personal department during hiring rushes