Andre Cardoso (He/Him) Email & Phone Number

São Paulo, Brasil

Strategic and commercial management of the 2nd largest country in Latin America• Strategic leadership in creating and implementing strategies aligned with global objectives, adapting them to the local market’s needs and opportunities.• Full management of local operations, ensuring efficiency, productivity, and adherence to established quality standards.• Responsible for financial management, including planning, performance monitoring, and budget control, with a focus on meeting financial targets.• Development of new business opportunities and market expansion, identifying growth potential and strategic partnerships to enhance company presence.• Management of people and organizational culture, recruiting, developing, and motivating high-performance teams while promoting a positive and productive work environment.• Building and maintaining strong relationships with clients, partners, and other stakeholders to strengthen brand loyalty and customer retention.• Ensuring compliance with local regulations and legislation, with a focus on legal compliance and risk mitigation.• Representing the company at key events and meetings, serving as the main spokesperson for clients, authorities, and media.• Ongoing analysis of the market and competition, utilizing insights to adjust strategies and anticipate trends.• Identification and mitigation of strategic, financial, and operational risks, ensuring the business’s protection and sustainability in the country

Argentina

Strategic and commercial management of the 4th largest country in Latin America• Strategic leadership in creating and implementing strategies aligned with global objectives, adapting them to the local market’s needs and opportunities.• Full management of local operations, ensuring efficiency, productivity, and adherence to established quality standards.• Responsible for financial management, including planning, performance monitoring, and budget control, with a focus on meeting financial targets.• Management of people and organizational culture, recruiting, developing, and motivating high-performance teams while promoting a positive and productive work environment.• Building and maintaining strong relationships with clients, partners, and other stakeholders to strengthen brand loyalty and customer retention.• Ensuring compliance with local regulations and legislation, with a focus on legal compliance and risk mitigation.• Ongoing analysis of the market and competition, utilizing insights to adjust strategies and anticipate trends.• Identification and mitigation of strategic, financial, and operational risks, ensuring the business’s protection and sustainability in the country.

Sao Paulo

Leader of CHEP in the conduction of the business in the Northeast, South, Midwest and Northern regions of Brazil. Focused on recruiting, selecting, hiring and training the company's sales team in the region. CHEP is a global leader in pooling of pallets and containers and handling around 360 million pieces of equipment per year. In a company that is "core business" is SUPPLY CHAIN the sales dynamics is very different from everything I have experienced and managed in my professional career, and this motivates me to study more about the chain and customers, always seeking to innovate and assemble new and different strategies for the sales area to reach the proposed objectives. Head up of a team of 15 commercial executives and a team of regional sales representatives and supervisors focused on monitoring regional accounts and managing our assets products.• Leader of the strategy of the segments by guaranteeing the coherence between the political and commercial positioning of price and product for each line of product (Pallets and Containers); aiming at implementing new businesses, new clients and the achievement of sales goals.• Manage 305 customers and $75M of revenue.

Brazil

Management and the serving of large accounts of the division of conversion and printing of graphics papers within the Paper Unit geared to the segments: Didactic Editorial, Didactic non-Editorial, Notebook Industry, Mailing and Industrial (Avon and Natura). Accountable for R$ 708MM in annual revenues with about 302 thousand tons of sales of offset paper, coated and cardboard as well.• Main leader in the conduction of the business strategy related to the notebook, didactic editorial, non-didactic markets. • Responsible for three commercial executives in São Paulo and four outside of São Paulo (AM/BA/PE/CE); • Manage the service of the 65 main clients through the follow-up of the executive’s routine, furthermore by identifying existing new business opportunities in each region or locality; • Manage the strategy of the segments by guaranteeing the coherence between the political and commercial positioning of price and product for each line of product; aiming at implementing new businesses, new clients and the achievement of sales goals (PDCA/SDCA); • Leader in the implementation process of direct sales at Suzano in the sales of Cut-Size paper for retail customers such as Wal-Mart, Carrefour, Makro and others, and corporate clients as well, such as Itau, BBA, Ambev , among others.

Brasil

Attending with a national scope the Wal-Mart group in several categories, focusing on negotiation, sell in, sell out and strategic planning.• Leader in the conduction of the business strategy with the conduction of the Wal-Mart account Brazil wide . ($75million annual revenue) • Guarantee the achievement of company’s goals and the profitability of the contracts; • Manage the servicing of the shops of the group in Brazil thus conquering and identifying existing and new business opportunities in each locality or region; • Manage the performance and the development of the client by differentiating retail from wholesale in what concerns price, positioning and product;• Prepare Action Plans for each Product Manager and the whole Sales Team for the effective search of new businesses, prospects and sales leads (PDCA/SDCA); • Lead the Sales Team in Brazil in order to comply with the solutions requested by the Company (12 coordinators and 30 salesmen).

São Paulo, Brasil

•Leader in the conduction of the business strategy for the company in the capital and the surrounding cities of Sao Paulo (countryside) focusing on sales and SAT.• Manager of a team with 15 supervisors and 150 salesmen focusing on sales and 10 SAT supervisors as well as 25 servicing agents with focus on post-sales.• Responsible for the training and qualification of the whole sales team, banking transfer, and customer service.• Annual target to receive at about R$25MM as in advance for sales, R$ 15MM in monthly in advance and collection and furthermore target of launching two new businesses in the year in the region of SP and PE.• For 6 months I was in charge of the regional office in the state of Pernambuco with 25 people and 31 sales/monthly, and after performing intensive training , hiring, and redesign of the sales team, the regional ended up the month of July 2008 as the only regional to achieve 100% of its sales target, representing 20% of the Brazil result, 108 unities sold/R$ 1,8MM as sales deposit.• Responsible for all marketing actions in the SP and PE regionals

Brasil

• Hired as the manager of a team of 14 people geared to the launching and rebuilding of the own stores of the constructor Tenda in SP, RJ, MG, BA, RS, GO and Brasilia. More than 18 stores were open during my administration thus increasing sales in the construction company from 9.000 unities/sold in the year of 2007. (IPO)• Acted as a leader of a team of 4 professionals in order to plan, standardize and structure all the trade guerrilla actions of the company in Brazil, i.e., actions and campaigns in the stores and television.• After excellent performance at the Trade Marketing Unit I was appointed as the responsible for the restructuring of the call Center of the company. The company had at about a headcount of 170 professionals responsible for customer service which was outsourced (CSU) . After some meetings and market Call Center Market knowledge, I led the movement of the telemarketing call center from SP to the Northeast thus reducing in more than R$1,5MM in operational expenses; (Contax). Such operation received at about 80 thousand calls per month with 80 answering positions, FTE of 1.7 and 6% of attrition rate.

São Paulo, Brasil

Responsible for the management and servicing of accounts of the main chain retail stores in SP and the countryside of SP, such as Lojas Colombo, Wal-Mart Brasil, Móveis Romera, Bernasconi, Yellowcom, Commcenter and other chains, commercializing and managing solutions of data and voice transmission.• Prospecting and account activity;• Offer and development of customized solutions;• Identification of new business opportunities within the accounts served;• Mapping the competitors;• Sales planning/purchase at the chain stores (supply grid) and action plan (PDCA/SDCA).

São Paulo E Região, Brasil

From 1998 to 2001, I worked as sales supervisor for the brand Brahma, and had active participation in the earnings of the brand in the region north-south of São Paulo, such as, the increase of 4% in the market share (YTD). I was responsible for the coordination, training and coaching of a team of 8 salesmen and the management of 2.000 PDVs.Responsible for the follow-up and training of the sales team in the field and also for the opening of new clients.•Manager for more than 2.000 PDVs in several regions of SP.•Principal responsible for the program of sales excellence of the Brahma team of the center of direct distribution in SP. •Responsible for the beginning of the implementation and operationalization of the sales process

Mba, Specialized Sales, Merchandising And Marketing Operations

MBA in Sales and Marketing

Bacharel, Administração De Empresas

Activities and Societies: FutebolBusiness Administration