As an Azure Infrastructure specialist in Microsoft's Insurance industry, I am a senior business leader with deep technical and business expertise, working with our most important enterprise Insurance customers. I lead a virtual team of sales, technical and services resources to help customers realize the digital transformation through the use of Azure services. I engage with senior decision makers to uncover digital transformation initiatives and I help customers have a passion for understanding how they can use Azure to deliver that transformation.

As an Azure Specialist, I'm here for you, the customer! I am responsible for generating business focused Azure solutions that help Manufacturing customers advance their digital solutions and cloud operations. I engage directly with customers to understand business needs and link proposed solutions to business cases and return on investment options for everything from data center moves, IaaS/PaaS and SaaS solutions, IOT solutions, big data/data lake components, and AI/ML.I am focused on those Manufacturing accounts who are just beginning their Azure journey, across most of the Eastern US. I bring Azure expertise and a 300-level knowledge of Azure solutions as well as a deep understanding of governance, cloud operations, security and roles-based guidance. I am part of a larger virtual team of experts and I orchestrate and lead the Azure workloads for my customers.

As an Azure Specialist, I'm here for you, the customer! I am responsible for generating business focused Azure solutions that help customers advance their digital solutions and cloud operations. I engage directly with customers to understand business needs and link proposed solutions to business cases and return on investment options for everything from data center moves, IaaS/PaaS and SaaS solutions, IOT solutions, big data/data lake components, and AI/ML.I am focused on those accounts who are just beginning their Azure journey, across all of the Great Lakes region. I bring Azure expertise and a 300-level knowledge of Azure solutions as well as a deep understanding of governance, cloud operations, security and roles-based guidance. I am part of a larger virtual team of experts and I orchestrate and lead the Azure workloads for my customers.

As an Azure Infrastructure Technical Specialist, I am a technical evangelist, a cloud change agent and cloud infrastructure subject matter expert. I am part of the Great Lakes Sales Specialist Team unit (STU) and work with Enterprise and Commercial customers across 5 states to outline how Azure can meet their cloud infrastructure needs and to eliminate technical barriers of moving to Azure. I focus on the infrastructure components of Azure (IaaS, PaaS, SaaS and management/monitoring) to help customers understand the business benefits of moving to the cloud and how Azure can enhance performance and provide efficiencies for both hybrid and full cloud environments.

As General Manager of Operations, I was part of the Executive Leadership team, setting and implementing the strategic vision of the company. I worked closely with the sales and technology teams to foster and grow the company culture, simplify internal processes and ensure operational efficiency and consistency.My team and I held responsibility for company metrics and reporting, company tools, project management, sales excellence, sales processes and pipeline management, corporate communications and corporate administration.

As a Partner Sales Executive, I worked with Microsoft system integrators (SIs) to help drive profitability and growth in their Microsoft practices and ensure adequate capacity so that Microsoft's Corporate Accounts sellers can meet their goals. My focus was to ensure my territory quota and scorecard metrics were met and that my partners met a set of key performance indicators around their Microsoft product pipleline, operations, wins and consumption/deployment of Microsoft cloud services for their customers.I managed a set of partners in Central Region, providing business planning, profitability guidance and direction and insight into performance. I also created business plans for these partners outlining specific targets, practice development recommendations, operational and structural changes and strategies for growth.

Technical SME for Office 365 suite covering all of Microsoft's Heartland district (MI, OH, KY, TN). In this role, I worked with my sales specialist as entrepreneurs of our business. I acted as a lead sales architect and evangelist, driving sales and cloud consumption. The technical aspects of the role included conducting briefings, POCs, technical workshops and adoption and change management and operational workshops with customers - focused on removing any technical barriers to the sale. On the business side, I was an entrepreneur for our business and was responsible for creating sales business plans for achieving quota and metrics, regularly reporting on the state of the business, ensuring adequate pipeline and working with area partners on programs, delivery techniques and operations so we could scale our business effectively and efficiently throughout the entire district.

In this role, I worked with product management, development services and support as a customer advocate, global subject matter expert and lead sales/delivery architect to provide strategic direction and solution design services for IBM SmartCloud for Social Business. I led teams of technical, project management and other professionals providing mentorship, strategic direction, delivery planning, etc for our customers. Additionally, I acted as the customer liaison to development, taking customer feedback through the sales process and translating that to product enhancements. I was then responsible for presenting them to development, working with the teams to include them in product timelines and then drive them through development lifecycles into product releases.

Global Solution Architect for IBM Software Services in the WorldWide LotusLive Offerings team. I work with customers deploying LotusLive to validate the architecture of the migrations/deployments to ensure success.

Acted as an evangelist, technical leader and subject matter expert for the entire Lotus brand portfolio. I worked with senior executives and IT staff for hundreds of customers to provide direction on how collaboration products can enhance user productivity and retention and be a part of every strategic vision. As part of this role, I performed the following:- Helped to eliminate technical barriers to sales deals - Helped to improve sales and customer satisfaction by providing direction on how to lower TCO, improve ROI, improve productivity and solve complex business issues- Proved business value of solutions to customers via technical and financial methods - Increased TCV across the organization by creating intellectual capital assets for processes, RFIs/RFPs, proposals, presentations, customer and/or IBMer education.

As a solution architect in the Software Services for Lotus division, I was responsible for working with customers to determine how to best implement and/or maintain their Lotus infrastructures. I focused on the infrastructure of Lotus collaboration and messaging solutions and created solution architectures for small to large deployments.

When I first joined IBM, I was in the Software Services for Lotus division and traveled around the US working with various customers to implement and support their Lotus infrastructures. This included performing messaging migrations, messaging assessments, performance evaluations, architecture designs and implementation of various components in the Lotus brand. My specialties were Lotus Sametime, Lotus QuickPlace, Lotus Notes/Domino - including Directories, Security and overall architecture.