Andrea Wayland Email & Phone Number

Mount Pleasant, SC, US

Handle complex and escalated phone/email conversations with the outcome of issue resolution. Sharing feedback on how to prevent future issues in these matters. Act as a liaison between Customer Success, Product and the Engineering Teams working cross-functionally on testing initiatives for (but not limited to): Insurity Production service packs, PPS, Go.

Denver, Colorado, United States

Denver, CO

Daily management of incoming requests to take payments, issue documents, create certificates of insurance, and customize all current and future policy details. Create SOP’s to share across entire team for a uniform workflow. Work specifically on renewals for both partner and direct policies. Consistently facilitate a calm, communicative work style with.

Centennial, CO

Facilitated quality-focused connections with top notch service for a variety of lead types in both English and Spanish using multiple workflows in a fast-paced environment.Assisted real estate agents and their teams with managing a high lead volume in addition to maximizing their return on investment through internal programs.Provided quality, high level.

Fargo, ND

Maintained a seamless Front Office by welcoming guests, routing phone calls, delivering mail/messages, data entry of information and maintenance of databases, as well as spreadsheets. Worked with HR steadily during hiring and routine screening processes for new and established team members. Headed up a company-wide badge update project by designing the new.

Assisted staff with checking-in patients and gathering current medical information. Aided in patient therapies using ultrasound, electric muscle stimulation, interferential, flexion distraction, traction and heat treatments where appropriate. Developed x-ray films when needed. Ran the front desk of the health care office by processing payments, scheduling.

Communicated with Press, celebrity guest VIP’s, Talent Managers and Heads of Production to grant different levels of access to the lot and RIOT stage during production. Facilitated press junkets, photo shoots and cast interviews. Acted as a point of contact for all departments of stage crew during set load in and build.

Supported network Production Management Executives in creating, organizing, and executing contract compliance elements on up to 85 projects at a time. Performed initial analysis of show budgets, schedules, risk assessments, and treatments. Coordinated with Talent Relations to facilitate execution and payment of talent contracts. Exercised teamwork with.

Managed Producer’s script, show schedules, personal schedule, show ratings, contacts list and episode rundowns. Corresponded with networks, studios, production houses and publicists for current and potential guest bookings. Coordinated talent, booking sheets, organized guest calendar and conducted research. Facilitated interviewing, hiring and mentoring.

Worked with the Talent Coordinator and Segment Producers to manage VIP guests and celebrity talent appearing on the show. Coordinated the Green Room and acted as the liaison between production department and actors, musical acts, authors, comedians and their representation.

Ensured all needs of VH1 and Flower Films were met during casting finals and throughout production. Enforced call times for cast dating activities, one-on-one interviews, b-roll and acted as a negotiator between Directors, Story Producers and cast members.

Production Assistant – Tool of N.A., Verizon Wireless “Speechless” / Director – Geordie StephensProduction Assistant - Furlined, “Washington Mutual” / Directors - Will Speck and Josh GordonProduction Assistant - The Filming Company, Dear Jayne “Rain” Music Video / Director – SequoiaProduction Assistant - Incubator Films, Embarq “Kitty” & KRAFT “Chair”/.

Maintained fluidity in the commercial development and production process. Assisted the eleven Directors by obtaining O1 Visas, coordinating travel, revising treatments, hosting conference calls, maintaining production calendar, bidding jobs, and researching locations and production crews.

Successfully assisted in coordinating the annual three-day 3,000-attendee June Conference in New York City and the start-up game marketing conference, MI6, in San Francisco. Worked closely with exhibitors, attendees, registration, and awards staff to maintain the smooth operation of both conferences.

Developed story ideas for 150 episodes over five seasons. Directed on-camera talent, photographers and crew in the field in order to capture strong creative storytelling footage. Performed extensive Internet and print research for over 600 segments. Wrote pitches to Food Network, addressed legal issues concerning releases, created itineraries and booked.

Wrote episode descriptions as well as host segment scripts. Created and maintained production bibles, legal releases, production logs and music cue sheets. Logged and transcribed the beta tapes as well as researched story topics via Internet and phone. Organized all studio/food related props concerning "Unwrapped".