Andrea Wilson Email & Phone Number

Chicago, Il, Us

Strategic Consulting | Business Process Improvement | Digital Transformation | Technology AdoptionAs an Independent Consultant, I collaborate with executive leadership across various industries to drive strategic initiatives that enhance operational efficiency and facilitate transformative change. My focus is on aligning technology with business goals, optimizing processes, and leading digital transformation efforts that deliver measurable results.Key Contributions:Strategic Process & Workflow Optimization: Partnered with executive leaders to identify and implement process improvements, optimizing workflows and significantly enhancing business operations. These initiatives have streamlined processes and increased efficiency across key functions.Digital Transformation & Technology Adoption: Provided data-driven insights and led digital transformation initiatives, including AI integration and emerging technologies, to align technology with strategic goals. These efforts have improved operational efficiency and strengthened organizational alignment.Leadership in Technology Enablement: Led the redesign of a SharePoint intranet, collaborating with HR to tailor content for various employee personas. This project improved engagement, accelerated the launch, and increased satisfaction across the organization.My work as an Independent Consultant is centered on driving strategic change, enhancing operational outcomes, and guiding organizations through successful technology adoption.

Chicago, Il

At AllianceChicago, I lead strategic initiatives driving digital transformation and process improvement, with a focus on innovation, operational efficiency, and empowering teams through Agile methodologies and technology solutions.Key Contributions:Agile Transformation & Process Optimization: Spearheaded the organization’s Agile adoption and implemented RPA solutions, leading to increased flexibility, reduced bottlenecks, and improved on-time delivery.Technology Innovation: Led the development and deployment of innovative chatbots, enhancing patient experience and reducing administrative workloads.Leadership & Collaboration: Developed training programs and coached Agile leaders, driving cross-departmental collaboration and significantly improving project management effectiveness and team connectivity.Change Management: Championed organizational change initiatives, fostering adaptability and continuous improvement, leading to enhanced project success rates.User-Centered Design: Applied human-centered design principles to co-develop a provider decision support tool, tripling user engagement through targeted campaigns and micro trainings.My work at AllianceChicago is driven by a commitment to innovation, improving operational outcomes, and leading transformative change to support enhanced healthcare delivery.

At UnitedHealth Group, I played a pivotal role in enhancing digital experiences by aligning business goals with customer needs. My work focused on crafting compelling product concepts, designing intuitive experiences, and driving collaboration to ensure successful product outcomes.Key Contributions:Product Development & Market Insights: Conducted comprehensive business analysis and integrated market research to create and refine product concepts. These efforts demonstrated ROI, addressed complex customer needs, and enhanced the product’s competitive positioning.Customer Experience Enhancement: Mapped customer journeys and led cross-functional collaboration to design solutions that aligned user needs with business objectives, resulting in improved customer satisfaction and increased product profitability.Strategic Workshops & Performance Metrics: Designed and facilitated workshops for leadership, aligning business strategies with actionable user experience initiatives. Established and tracked success metrics to ensure product performance aligned with growth strategies and delivered measurable outcomes.My work as a UX Designer was driven by a commitment to creating user-centered designs that exceeded customer expectations and contributed to delivering digital experiences that drive business success.

Product Development | Lean UX | Cloud-Based PlatformsAt BR Consulting, I led the transformation of a legacy management system into a scalable, cloud-based enterprise platform. My work focused on aligning product development with business priorities and enhancing user satisfaction through creative problem-solving and iterative design processes.Key Contributions:Cloud-Based Transformation & Requirements Gathering: Spearheaded the transition to a scalable cloud platform by leading the business requirements gathering process and developing a product roadmap that prioritized business value, strategic importance, and resource availability.User-Centered Design & Lean UX: Developed mockups and prototypes to test and validate concepts with users, applying Lean UX principles to reduce waste and streamline the development workflow. These efforts significantly improved usability, efficiency, and client satisfaction.My contributions in this role were marked by a commitment to delivering high-quality, user-centered products that met both business objectives and user needs, driving successful outcomes for the organization.

Digital Transformation | Web Application Development | Data AnalysisAt McKinsey & Company, I collaborated with a global team to drive digital transformation initiatives and develop web applications that enhanced client experiences and streamlined internal processes.Key Contributions:Digital Tools & Collaboration Enhancement: Quickly learned, developed, and integrated web applications and Slack tools to improve team communication and streamline cloud-based application development, significantly enhancing both the technical experience and client satisfaction.Data Analysis & Strategic Insights: Conducted in-depth data analysis to generate actionable insights that informed digital product strategies, contributing to successful project execution and positive client outcomes.At McKinsey, my work was centered on leveraging digital tools and data-driven insights to support clients in their transformation journeys, ensuring the delivery of high-quality, impactful solutions.

Chicago, Il

Custom Application Development | Technical Support | Stakeholder CollaborationIn this role, I enhanced the functionality of research administration applications through custom code development and close collaboration with business stakeholders.Key Contributions:Custom Code Development: Developed and implemented custom code to enforce business logic within the research administration product suite, optimizing the codebase and reducing onboarding time for new developers.Stakeholder Collaboration: Worked with business stakeholders to translate their needs into technical specifications, resulting in enhanced application functionality and increased user satisfaction.

Clinical Research Operations | Financial Management | Process AutomationAs a Clinical Trial Administrator and Application Developer, I managed financial oversight and regulatory compliance for over 200 clinical trials, while also developing tools to automate complex tasks.Key Contributions:Financial Management & Compliance: Provided financial oversight for numerous clinical trials, ensuring regulatory compliance and smooth operations across multiple projects.Process Automation: Developed an application to automate financial tasks, significantly improving efficiency and reducing manual workload.

Chicago, Il

Master Of Science (Ms), Computer Science

Bachelor Of Science (Bs), Finance, General