- Developed and executed engaging content strategies across platforms (Facebook, Instagram and Tiktok), increasing brand visibility and engagement.- Managed daily posting, content creation, and scheduling, ensuring alignment with brand voice and business objectives.- Coordinated influencer partnerships, giveaways, and promotions to boost brand awareness and customer engagement. - Served as the first point of contact for customers, providing exceptional service, answering inquiries, and ensuring a positive brand experience.- Managed front-of-house operations, including guest reception, order reservations, and event coordination, contributing to smooth daily operations and customer satisfaction.- Assisted in the development of in-store promotions and loyalty programs to encourage repeat business and customer retention.- Coordinated with the kitchen and service teams to ensure timely delivery of high-quality service and product offerings.