The Director of Sales Operations oversees the operational aspects of the sales department within the Risk X Group. They develop sales strategies, set sales goals, monitor sales performance, analyze sales data, manage the sales budget, and create reports on sales performance for senior management. They work closely with sales teams and other departments to ensure that all sales activities are aligned with the overall business objectives. The role is critical in driving sales growth and profitability.

Business Development of Information Management in the significantly changing economy and continuously changing environment resulting from the Pandemic. I report to business managers and multiple Stakeholders in the client base.

Understanding and compiling Digital Transformation Strategies that help your organisation thrive and deliver game-changing disruption.

Account & Agile Manager reporting to Product Owner and multiple Stakeholders.o Manage the review of Old Mutual Digital and Data systems to support performance and reliability required for the SA Transformation programme.o Manage review and drive Architecture, Integration, Interdependencies, Performance, Cloud readiness, Costs and DevOps across all systems in the review.o Coach and assist the specialist team, in compiling the detailed report documenting the SA Transformation New Retail Proposition Agility, ability to transform continuously and adopt changes as have resulted from the Pandemic.o Coach and assist the specialist team, in compiling the detailed Architecture report of a Business Process Solution centred around BizAgi. The focus is on its function of delivering business Agility.

o I manage a team of specialists responding to a complex tender response process. o The function involved daily reviewing planning with weekly retrospective and Sprint planning for the week ahead. o This tender was the most complex ever delivered and demanded constant strategic change management.

The role was to contractually coach an ICT company to a presence in Western Cape.

The role was contractual delivery of Business Development cloud-based engagement and software development. Driving the framework of customer engagement forward.

My role was to manage the account and a team of solution specialists, solution architects, and technical specialists to attract the City of Cape Town to a converging Digital City architecture while achieving commercial KPIs and targets.Innovation was driven through the City of Cape Town Facilities Management Enterprise Services (FMES) Contract. Systems are delivered centrally through a Hyperconverged, Private Cloud HP SimpliVity infrastructure. FMES is commissioned to support the Civic Centre, Transport Management Centre and several large Public Transport Interchanges.ACCOMPLISHMENTS2019City of Cape Town Account Managing the most extensive customer in Western CapeNational Award for managing most strategic Solutions and Services - Digitisation of Transport and Urban Development Public Transport Interchanges in high-risk areas.2017Highest regional achiever in the Western Cape

The role was to manage customer engagement and drive a team of solution specialists, solution architects, and technical specialists to deliver early and continuously through the delivery of commercial KPIs and targets. Customers comprised of several industries. The years dedicated to a fixed customer base could only be achieved through constant change and driving agility both in the delivery teams and the customer Product owners and Stakeholders.ACCOMPLISHMENTS2014 Group Esprit de Corp award 2012 Nominated with three candidates for Esprit de Corp in the Middle East, Africa region - MEA Awarded the commitment award in my province of KZN 2011 KZN Esprit de Corp award Nominated with three candidates for Esprit de Corp in the Middle East, Africa region - MEA 2010 Was Nominated with three candidates for Esprit de Corp in the Middle East, Africa region - MEA Elected chairman of the Information Technology advisory board (ITAB) at the Durban University of Technology. 2008 Final three Cisco Idols in Johannesburg from all the DD regions in South Africa. Although I didn't win - I believe I held my own with a close second.

The role was to chair the interface between Industry and education to add value to the education process from an industry perspective. Primarily I facilitate the gathering of information from Industry to the DUT technology department in a committee forum.

At Concept Computer Systems I essentially served a 5 year apprenticeship in the industry. I learnt how to work with clients and understand the challenges of being a service provider and solution provider. I technically supported Novell networks, User applications, data systems, wide area connectivity and general business automation systems in Information Technology as it was in the 90's.