Accomplished operations and technology executive with over 28 years of experience leading high-performing teams and delivering results that drive success, customer satisfaction, and trust. I bring a unique blend of leadership and technical expertise, honed over a distinguished 26-year career in the United States Air Force and further refined in my current role as Chief Operating Officer at Made in Durham. My career spans a wide array of achievements in IT network systems, integrated business solutions, and operational strategy.At Made in Durham, I have successfully implemented a comprehensive compensation strategy that ties employee performance to rewards, fostering accountability and motivation. I’ve streamlined operational processes to increase productivity and engagement while driving long-term financial sustainability through strategic budgeting and updated accounting policies. I’ve also led partnership development efforts, expanding our organizational reach and strengthening our impact in the community.With proven success in performance management, project execution, financial planning & analysis (FP&A), change management, and IT administration, I consistently deliver streamlined processes that enhance productivity, efficiency, and quality standards. I’m known for my practiced analytical skills, which I use to evaluate performance, identify opportunities for improvement, and implement solutions that deliver measurable impact.An articulate and diplomatic communicator, I’m passionate about fostering inclusive, diverse workplaces where individual strengths are recognized and leveraged for collective success. I lead with a global perspective, rooted in my extensive background in leadership, mentorship, and operational responsibility, always striving to inspire teams to exceed expectations while staying aligned with organizational goals.
Listed skills include Leadership, It Strategy, Collaborative Problem Solving, Information Technology, and 43 others.