In 1999 my father got a computer as part of his job, when a company he worked for closed its activities. I was 10 years old and I fell in love with that machine.Since then I have gone through user support, remote support for Linux servers, customer support, and in all of them I was always testing something, a system that wouldn't open, an email service that was having problems, problems that the customer reported.This last time as support I already filtered the "bugs" and collected evidence to help developers solve problems, until the team grew and it was necessary to test new features, truly starting my journey as QA.Today, in addition to manual testing, I already have experience with automation, testing fundamentals, DevOps, CI/CD, containerization, GIT, server migrations, and I even saw a project being built from scratch.It is gratifying to see that from support I was able to build an analysis to understand the problems that users faced and create this awareness of always delivering a functional and quality product to the customer.