Managed IT Infrastructure projects related to data and voice networks for VoIP services in datacenters and enterprise sites for one of the top 3 Banks in America. These projects took place in the US, but project management was carried out in Brazil by a team of local project managers. Each member of the team managed simultaneous projects, managing resources virtually. All project costs were in USD and they vary from several thousands to millions of dollars.Main Projects:-… Show more Managed IT Infrastructure projects related to data and voice networks for VoIP services in datacenters and enterprise sites for one of the top 3 Banks in America. These projects took place in the US, but project management was carried out in Brazil by a team of local project managers. Each member of the team managed simultaneous projects, managing resources virtually. All project costs were in USD and they vary from several thousands to millions of dollars.Main Projects:- Multiple location Cash Vaults New Build Out, Relocation and Decommission;- Worldwide Unified Wireless Conversion;- Countrywide and Merrill Lynch Transition/Transformation Projects;- Call Center Digital Recording - Nice-Log Implementation Show less

• Project Coordination - MPLS EVPN Implementation;• Coordinate areas and ensure projects are delivered in a timely manner, according to customer´s expectations;• More than 200 projects ran up to the present moment;• AT&T´s methodology for project management.

I have worked as a systems administrator on Plano/Auburn Hills Bestshore, since its beginning. A lot of things learned, and some experience that I could give to the team.• TI System Administration• Working on BestShore Monitoring / Technical Operations TeamI’ve been working both technical and management areas over the past years, providing good experience to co-workers and gaining numerous benefits to my area, such a HR, projects and synergy necessary.

• Administration Position - Managing 11 different resources;• Decrease of SLA in about 55% along with cost reduction projects;• Increase of 56% members (children base only) with promotions and online;• Area focused on customer support for customer security online environment.