Starting a marketing cloud project in one of the biggest investment funds in the world

Working on distinct projects and teams, acting on multiple fronts and offering support and mentorship to internal collaborators.Mapping and analysing processes, identifying bottlenecks and inefficiencies, with a focus on optimization and automation with proper documentations.Defining and managing business and user requirements, interacting with different departments, building and maintaining a good relationship with stakeholders.Creating and executing training programs and providing… Show more Working on distinct projects and teams, acting on multiple fronts and offering support and mentorship to internal collaborators.Mapping and analysing processes, identifying bottlenecks and inefficiencies, with a focus on optimization and automation with proper documentations.Defining and managing business and user requirements, interacting with different departments, building and maintaining a good relationship with stakeholders.Creating and executing training programs and providing technical support to teams.Evaluating risks, opportunities, and correlations, identifying troubleshooting solutions for complex problems.Participating in discovery sessions with clients from various sectors to understand their products, realities, and develop customized action plans.Working collaboratively with internal and external teams, demonstrating initiative and self-management to prioritize actions in a dynamic environment.Extraction, transformation, migration, and analysis of data to evaluate channel metrics, as well as creation of dashboards for performance evaluation and scheduling of operational triggers and controls.Experience with various communication channels, including email, WhatsApp, push notifications, in-app messages, and SMS, with a focus on personalization, segmentation, and automation of customer journeys and communications.Support Marketing teams in planning and executing campaigns, including segmentation and performance monitoring.Collaborating to define and generate priorities, analysing impacts, and proposing practical and feasible alternatives, facilitating backlog execution and improvement, providing guidance and support to the team, and assisting in identifying and removing impediments.Acting as a focal point for various Marketing Cloud tools (Journey Builder, Automation Studio, Scripts)Creating, analysing, and improving Flows, chatbots, standard and custom objects, omnichannel, integrations, and APEX in a Salesforce environment. Show less

Successfully transitioned back into the tech industry in a Junior Data Engineer role. I quickly adapted to the team's needs and took on data analysis responsibilities. This involved assessing the data architecture, identifying areas for improvement between integrations and dashboards and recommending solutions to enhance data quality, accessibility, and efficiency.

Continuation of a consulting project with mapping, diagnosis, and analysis of processes, working in the areas of planning, finance, and controllership.Maintenance and creation of training programs.Creation of various reports, responsible for data flow and automation of analyses, identifying and implementing improved processes for data collection.

Managed a portfolio of clients, monitoring and evaluating their projects, operations, processes, and needs.Mapped, diagnosed, and analysed processes, identifying bottlenecks and inefficiencies, with a focus on optimization and automation.Defined and managed business and user requirements, interacting with finance, inventory, sales, quality, planning, and tax departments, building and maintaining strong relationships with stakeholders.Created and delivered training programs and… Show more Managed a portfolio of clients, monitoring and evaluating their projects, operations, processes, and needs.Mapped, diagnosed, and analysed processes, identifying bottlenecks and inefficiencies, with a focus on optimization and automation.Defined and managed business and user requirements, interacting with finance, inventory, sales, quality, planning, and tax departments, building and maintaining strong relationships with stakeholders.Created and delivered training programs and provided technical support to teams.Evaluated risks, opportunities, and correlations, identifying trends and troubleshooting solutions for complex client inquiries.Led discovery sessions with clients from diverse teams to understand their products, realities, and develop customized action plans.Supported and governed the implementation of new products and processes.Created and updated complex reports, performing data extraction, transformation, and manipulation in a relational database, ensuring effective data integration. Show less

First opportunity to learn Data analysis supporting financial planning activities of all departments and also supporting IT related activities