André Fonseca Email & Phone Number

Alfragide, Lisboa, Portugal

Create or customize layout and design of presentations and reports according to client or internal specifications.Design, produce, and release visually engaging content (infographics, photos, interactive, presentations) for online platforms (e.g., Sharepoint) and the internal organization.Support the development, implementation, and operation of digital communication platforms (e.g., Sharepoint, MsTeams, Viva Engage).Contribute to coordinate Business Excellence projects of different kind. Drives and supports Business Excellence activities to continuously improve process standardization.Contributes to further development of training content and integration & learning projects.Facilitates best practice sharing in the responsible organizational unit and beyond.Provides transparency on status and progress and contributes to reporting and communication.

Alfragide, Lisboa, Portugal

Perform and guide day-to-day operations within the Lease Administration workstream.First level of support for the Lease Administration workstream operations, for team members and the local units of the customer organization.Monitor workstream deliverables and Key Performance Indicators, and share results with the Team Leader.Identify improvement potential and foster cross-country harmonization on workstream operations.Support the Team Leader in hiring, optimizing the team’s structure and enabling employee development strategies.Provide training and drive knowledge sharing across all organizational levels.Engage in collaborative efforts within the community of Delivery Team Advisors .

Alfragide

Lead a team of 24 employees for Real Estate Commercial Services, functionally.Develop strategies to achieve team targets and Key Performance Indicators defined by the Service Line Manager.Manage hiring, team structure and enable employee development strategies.Manage the team’s day-to-day operations, by planning and monitoring its tasks and deliverables.Set, steer and be accountable for the team’s business continuity planning.Foster the adoption of GBS Culture and lead by example to inspire team members.Act as Customer Relationship Manager for regional and local functions of the customer organization.

Lisboa E Região, Portugal

Perform and guide day-to-day operations within the Space and Lease Administration workstream.First level of support for the Lease Administration workstream operations, for team members and the local units of the customer organization.Monitor workstream deliverables and Key Performance Indicators, and share results with the Team Leader.Identify improvement potential and foster cross-country harmonization on workstream operations.Support the Team Leader in hiring, optimizing the team’s structure and enabling employee development strategies.Provide training and drive knowledge sharing across all organizational levels.Engage in collaborative efforts within the community of Delivery Team Advisors .

Lisboa E Região, Portugal

Perform day-to-day operations and act as an expert on defined subject matters.Develop strategies for a rigorous and continuous study to maintain current and complete knowledge of the subject matters of expertise.Act as a cross-team go-to person for procedural and technical questions (within subject matter of expertise).Ensure cross-team understanding of standards, processes and regulations (within subject matter of expertise).Provide training and input and/or create user documentation and training material.Be consulted and provide recommendations for procedural and technical improvements (within subject matter of expertise).

Lisboa E Região, Portugal

Administer internal and external lease documents in our corporate real estate management tool.Record and monitor change requests on space occupancy in all Siemens’ office and industrial sites.Align and process the periodic invoicing of real estate lease agreements and it’s respective monitoring.Calculate and execute the add-on invoicing of real estate variable services and it’s respective monitoring.Ensure required reports are prepared and delivered with accuracy and in a timely manner based on our partners’ needs.Handle critical queries and provide accurate information to our real estate partners.Get to know the corporate real estate business and interfaces to enhance, harmonize and improve processes.

Lisboa E Região, Portugal

Atendimento ao público, guest relations, coordenação housekeeping, assistência back-office.

Lisboa E Região, Portugal

Gestão de Equipa, Gestão de Stocks, Gestão de procedimentos, Atendimento ao Público, Confeção de comidas e bebidas

Lisboa E Região, Portugal

Front-Office/Back-Office; Desk Tour; Apoio ao Cliente

Porto

Rececionista, Front-Office/Back-Office; Apoio ao pequeno-almoço; Apoio ao bar; Preparação de reservas de grupo; Desk Tour; Coordenação da equipa de limpeza; Colaboração na organização de eventos; Funções de gerência

Espanha

Estágio no departamento de Organização de Eventos e Atenção ao Cliente. Estágio em Recepção. Restaurant host.

Pós Graduação, Turismo, 14

Licenciatura, Gestão Hoteleira, 14