Andre Bennett Email & Phone Number

Tampa, Florida, United States

EXECUTIVE LEADERSHIP | POLICY IMPLEMENTATION | IT BUDGETING & FORECASTINGEMR IMPLEMENTATION | MIGRATIONS♦ Deliver executive-level leadership to IT teams, direct technology operations & policy implementation, and align IT strategies with core business objectives♦ Lead technical teams including a project manager, web designer, and IT professionals♦ Manage all IT related functions, including budgeting, forecasting, E2E management of IT developments, risk identification, development of SLA’s and coaching the IT teams on a periodic basis♦ Carefully evaluate and manage key decisions pertaining to IT projects and initiatives, while additionally managing technology upgrades, deployment of software applications, and change management initiatives♦ Strengthen strategic partnerships with organizations including Microsoft and Dell; administer comprehensive IT upgrades including full scale network migrations revamping operations & systems♦ Deploy EMR systems in healthcare centers, along with orchestrating data cleanup, system migration, troubleshooting & resolution, and training services♦ Additional scope includes deploying workstations using Windows Deployment Services, setup of VLAN’s and IP phone systems, and deploying Office 365 & SharePoint for various clients with Active Directory integration as a Microsoft Partner♦ Oversee, manage and improve enterprise network / system / security, performance, availability, maintainability and scalability in high-volume and rapidly growing environments♦ Sustain virtual environment for Window servers, and utilize centralized manage software for reporting, remote management, and patch management♦ Maintain windows servers (NT-2012) Workstations (NT-Win8.1) and active directory, SQL server management DNS/WINS, WSUS, DHCP♦ Ensure business continuity, disaster recovery, continuous data protection and content distribution needs service, while translating and aligning business objectives with robust network solutions

Greater Philadelphia Area

♦ Charged with the responsibilities to manage infrastructure performance, implement disaster recovery solutions, and ensure deployment rollouts♦ Actively involved in the planning, development and maintenance of information systems infrastructure, including long range planning and budgeting♦ Ensured acceptable levels of performance in networked systems while leveraging advanced understanding of technical knowledge and effective management procedures within the Technical Services Team♦ Conducted capacity planning along with development of procedures to measure the ability for network devices and hosted applications relative to current and future activities♦ Coordinated the acquisition of additional resources, formed technical service strategies and approved business requirements prior to technical solution♦ Assessed client requirements, recommended technology solutions, defined project scope, met expectations, mitigated risks, and adhered to the quality standards of the organization♦ Introduced business-driven benchmarks for establishing security requirements and processes & procedures for monitoring, tracking, and enhancing security♦ Documented all corporate hardware and software assets to facilitate customer support and problem resolution; managed backup and restoration procedures, vendor agreements, spare parts, and data retention♦ Utilized emerging technologies through reading publications, and attending conferences and workshops

Greater Philadelphia Area

♦ Worked closely with Help Desk and Network Operations Center (NOC) staff, managed user accounts in a Domain Environment, and trained users in hardware & software♦ Reduced IT management costs and increased company network security through the implementation of robust servers and systems♦ Delivered continuous improvement in processes, and administered periodical testing of network backup and recovery procedures to protect corporate data and system assets♦ Ensured network integrity and compliance, while monitoring network utilization, user functions, and performance metrics♦ Remained abreast with the design of networking systems, along with the preparation of technical documentation♦ Provided backup procedures to ensure hardware/software utilization at maximum capacity and to minimize loss of production time to users

Mount Laurel, Nj

♦ Resolved technical hardware & software issues relating to desktops/laptops, and peripherals through adhering with IT governance standards and streamlining IT procedures♦ Administered customer service excellence through outstanding communication, technical efficiency and problem-solving skills - Maintained and repaired computer systems to improve speed, reliability, and efficiency♦ Demonstrated ability to integrate computer skills, customer support experience, and related education to exceed technical, business, and customer requirements♦ Played an important role in providing remote assistance regarding technical issues, and addressed/resolved all technical issues through accurately tracking and monitoring trouble tickets