Andre' Dawson Email & Phone Number

Cedar Rapids, Ia, Us

Developed a strategy that increased funding in Iowa by $100,000. Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors in Iowa, New York, Michigan, and Ohio. Developed key external and internal alliances by cultivating individual and philanthropic support.Responsible for establishing and implementing a new infrastructure that allowed Imagine For Youth (Iowa) to exceed its goal by 75% for the years 2019 and 2020.Obtained a long term deal with Nike that resulted in cost savings of 20%.Successfully developed a program called Kicks for Kids that resulted in 1,500 pairs of Nike shoes being distrubted throught Cedar Rapids, IA.

Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.Defined organizational problems to create and implement correction plans.Offered expertise on employee and business development plans to enhance implementation and routine oversight.Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.

Cedar Rapids, Iowa, Us

Developed new business opportunities resulting in the expansion of 3 new markets. Expanded the brand through customer relationships, and increased existing business by 10%.Set monthly, quarterly, and yearly KPI goals based on volume, revenue, and gross margin growth for each customer.Identified new sales opportunities through research, analysis, and discovery.Identified opportunities and gaps within the customer’s logistics and transportation needs resulting in an average growth of 10%. Established and maintained relations with both internal and external customers.Handled strategic negotiations and discussed pricing with customers for all modes of transportation.Worked directly with operations and customer service to ensure loads for customers are picked up and delivered on time.Participates in contract, rate schedule development, and bid review.Created high-quality material to deliver presentations to customers.Day-to-day marketing and prospecting of self-generated leads to develop an organic pipeline.

Dallas , Texas, Us

Leads the Branch’s sales process, including all international. Set monthly, quarterly, and yearly KPI goals based on volume, revenue, and gross margin growth for each customer. Generated and identify new sales opportunities through research, analysis, and discovery.Identify opportunities and gaps within the customer’s logistics and transportation needs. Reduced customer cost by 10% year by year. Established and maintains relations with both internal and external customers.Handled strategic negotiations and discussed pricing with customers for all modes of transportation.Worked with the carrier team to ensure loads for customers are picked up and delivered on time.Participates in contract, rate schedule development, and bid review.Created high-quality material to deliver presentations to customers.Day-to-day marketing and prospecting of self-generated leads to develop an organic pipeline.

Cedar Rapids, Ia, Us

Sold $3+ million per year on average for Business Development quota.Sold Enterprise solutions while overseeing CRST Dedicated Services operation. Obtained client retention rate of 99% as the premier provider. Prospects and sources new opportunities within assigned regions with pipeline in excess of $30M per year in new dedicated fleet opportunities.Day-to-day marketing and prospecting self-generated leads to develop an organic pipeline.CRM management and maintenance.Partner and collaborate with peers and management, including engineering and operations teams to enhance selling techniques and new business opportunities.Develops proposals and builds solutions for clients.Provides day-to-day administrative duties including pipeline and customer contact information updated and accurate.Maintains relationships with existing customers on regular basis, including frequent on-site visits.Communicates issues and concerns with operations, pricing, accounting, and customer service to their Management team.Created high-quality material to deliver presentations to customers.Day-to-day marketing and prospecting of self-generated leads to develop an organic pipeline.

Cedar Rapids, Ia, Us

Direct leadership and management of staff of 6+ driver managers (Operation) and approximately 100 drivers.Obtained client retention rate of 99% as the premier provider.Developed 10+ network designs that resulted in 100% contract renewals during the shutdown.Provide daily direction and coaching to driver managers to improve driver retention.Develop relationships with drivers to improve performance and encourage retention.Act as driver advocate toward internal departments to answer driver questions, resolve driver concerns, and/or resolve issues.Use creative problem solving and conflict management techniques to communicate directly with unsatisfied drivers.Monitoring key performance indicators: expenses; utilization and on-time service; analyzing results, ensuring attainment of objectives taking corrective action as necessary.Focusing on building trust by delivering superior customer service, developing and growing strong customer and carrier partnerships.Facilitate business reviews and create scorecards for CRST customers and carriers to drive high-quality service standards.Devised processes to boost long-term business success and increase profit levels

Cedar Rapids, Ia, Us

•Plan freight and equipment in assigned regions for maximum utilization and profitability•Coordinate all facets of customer freight shipments including booking freight, answering customer calls and assisting sales with preparation of customer rate quotes.•Create optimal front line customer relations, working with customers from specific regions of the country, thereby ensuring continued company growth and goal achievement•Coach and manage a fleet of drivers to ensure high on-time delivery performance and fleet profitability•Develop relationship with drivers to improve performance and encourage retention•Communicate customer needs to drivers through dispatch instruction•Utilize team equipment to provide maximum productivity•Oversee and streamline billing processes

Cedar Rapids, Ia, Us

• Managed a staff of up to 80 individuals and ensured high delivery of customer service and fleet profitability•Develop relationship with drivers to improve performance and encourage retention•Review and authorize driver pay related items•Ensure driver and other transportation safety procedures are as followed•Coordinate with Load Planning personnel to obtain loads that meet driver and customer needs•Maximize equipment utilization and driver pay•Work closely with other departments to meet customer, driver, and company objectives and safety initiatives

West Des Moines, Ia, Us

Assisted customers by locating items, processing payments, and carrying out heavy purchases.Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked.Answered questions about store policies and addressed customer concerns.Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.Assisted in mentoring and training new employees

Bachelor’S Degree, Psychology

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies

Psychology