Consultant and Agile Manager experienced in process management and organizational agility, with a professional career spanning over 15 years in areas such as software development, data science, logistics, healthcare, sanitation, scientific research, credit and retail. My mission is to improve workflows, organizational culture and strategic deliveries for companies in various sectors.I am currently starting a process management consulting company focused on helping organizations become agile without the need for restructuring or implementing frameworks. I work by generating clear visualization of flows, demands, rules, metrics and all types of information that contribute to decision-making; reducing bureaucracy and waste; and fostering a culture of continuous improvement, holistic team ownership over demands and collaboration between areas.At Shift, I reduced rework by 40% and delivered 15 standardized integrations together with the Customizations team. I helped manage backlog and flow metrics (CFD, lead time, aging), identifying bottlenecks and promoting continuous improvement.At Bitflowin, I reduced rework to 1% and participated in the automation of data pipelines. I worked on mapping flows and solving bottlenecks, in addition to fostering an agile and results-oriented culture.At Oficina de Crédito, I managed operations with a focus on performance and flow improvement, achieving an 80% increase in monthly operational startup and less than 5% rework.I am skilled in continuous improvement, process mapping, end-to-end flow management, evolution of organizational maturity, in the practice of service delivery principles, use of flow metrics, and in the implementation of agile methodologies such as Kanban, Scrum, Cynefin, OKRs and XP.