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At AMcom, I'm working as a Senior Business Analyst, specializing in process mapping, design, and governance. My focus is on analyzing and optimizing processes to align with organizational strategies, ensuring efficiency, scalability, and measurable results.Previously, at Philips, I gained extensive experience as a Process Quality Engineer, where I led initiatives to enhance Quality Management Systems (QMS) and streamline workflows in compliance with international standards like ISO13485 and IEC 62304.Across both roles, my work has been driven by a commitment to continuous improvement and innovation in process management. Key achievements include:Process Mapping and Design: Conducted diagnostics to understand the current state (as-is), identify gaps, and develop future-state processes (to-be) tailored to meet organizational needs.Governance and Framework Development: Designed robust frameworks that integrate hybrid governance practices, enabling better oversight and decision-making in IT and digitalization projects.Standardization through Tools and Templates: Created and implemented templates and workflows, such as Project Management Plans (PMP), risk matrices, and execution guides, to drive process consistency and adoption.Implementation and Scalability: Planned and executed scalable process rollouts, incorporating pilot strategies, phased expansion, and measurable KPIs to ensure alignment with organizational priorities.Automation and Validation: Automated key processes within QMS and validated internal systems to improve efficiency, reduce manual efforts, and enhance compliance.My expertise lies in understanding complex operational needs, simplifying processes, and delivering scalable solutions that foster efficiency and alignment. I am passionate about process-driven excellence and open to global opportunities that enable me to contribute to impactful organizational changeCore Skills:Process Mapping & OptimizationGovernance Frameworks & StandardizationAutomation & Validation of ProcessesScalability & Implementation StrategiesQuality Systems & ComplianceRegulatory Frameworks: ISO13485, IEC 62304, MDSAPInternal & External AuditsAgile Methodologies & Problem Solving (CAPA)
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Business AnalystAmcom Sep 2024 - PresentBlumenau, Santa Catarina, BrasilAt AMcom, I'm working as a Senior Business Analyst, specializing in process mapping, governance, and project portfolio management. I focus on aligning organizational strategies with tailored frameworks and tools to optimize execution and deliver measurable results.In my most recent project, I led the redesign of project and portfolio management processes for a global organization. Key contributions included:Needs Analysis: Conducted diagnostics to map the current state (as-is)… Show more At AMcom, I'm working as a Senior Business Analyst, specializing in process mapping, governance, and project portfolio management. I focus on aligning organizational strategies with tailored frameworks and tools to optimize execution and deliver measurable results.In my most recent project, I led the redesign of project and portfolio management processes for a global organization. Key contributions included:Needs Analysis: Conducted diagnostics to map the current state (as-is), identifying gaps and aligning processes with strategic objectives.Process Design: Developed a to-be process integrating best practices in hybrid governance, customized for IT and digitalization needs.Templates and Tools: Created intuitive templates like Project Management Plans (PMP), risk matrices, and execution roadmaps, enhancing adoption.Implementation Planning: Designed a scalable plan with pilot strategies, performance indicators (KPIs), and phased rollouts to prioritize strategic projects.Documentation: Delivered detailed manuals, process maps, and guides to ensure sustainability and ease of use.My approach combines strategic vision and hands-on execution to deliver scalable, efficient solutions tailored to client needs. I am passionate about driving operational excellence and open to global opportunities."Core Skills:Process Mapping & Business AnalysisGovernance & Portfolio ManagementScalable Framework DesignStakeholder AlignmentDocumentation & Deliverables Show less
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Quality SpecialistPhilips Nov 2023 - Sep 2024Blumenau, Santa Catarina, BrasilConducted diagnostics to understand the current state (as-is), identifying gaps and developing future-state processes (to-be) aligned with strategic objectives.Designed and implemented a robust defect management model that improved efficiency and automated key process steps.Successfully led the integration of regulatory requirements (RD16 Anvisa) into Quality Management System (QMS) processes, including gap assessments, procedural updates, and template creation.Standardized… Show more Conducted diagnostics to understand the current state (as-is), identifying gaps and developing future-state processes (to-be) aligned with strategic objectives.Designed and implemented a robust defect management model that improved efficiency and automated key process steps.Successfully led the integration of regulatory requirements (RD16 Anvisa) into Quality Management System (QMS) processes, including gap assessments, procedural updates, and template creation.Standardized workflows for custom software requests, improving alignment between internal and external stakeholders.Automated and validated processes related to QMS, delivering scalable and efficient solutions for internal systems.Played a key role in internal and external audits, ensuring compliance with international standards such as ISO13485, IEC 62304, and MDSAP.Collaborated cross-functionally to develop templates, tools, and documentation for better process management and scalability.Core Skills:Process Optimization & AutomationSoftware Validation & ComplianceQuality Management Systems (QMS)Regulatory Frameworks: ISO13485, IEC 62304, MDSAPInternal & External AuditsKey Performance Indicator (KPI) DevelopmentAgile Methodologies & Problem Solving (CAPA, FMEA) Show less -
Jr Process EngineerPhilips Oct 2020 - Nov 2023Blumenau, Santa Catarina, BrasilDefined processes by aligning business, compliance, and regulatory requirements, ensuring standardization and operational efficiency.Played a key role in software validation, driving the automation of processes within the Quality Management System (QMS).Led and participated in internal and external audits to ensure regulatory compliance, including ISO13485, IEC 62304, and MDSAP.Conducted gap assessments and implemented key regulatory requirements (RD16 Anvisa) into… Show more Defined processes by aligning business, compliance, and regulatory requirements, ensuring standardization and operational efficiency.Played a key role in software validation, driving the automation of processes within the Quality Management System (QMS).Led and participated in internal and external audits to ensure regulatory compliance, including ISO13485, IEC 62304, and MDSAP.Conducted gap assessments and implemented key regulatory requirements (RD16 Anvisa) into procedures, templates, and frameworks.Created and standardized workflows for custom software requests to streamline communication and execution with internal and external stakeholders.Developed and managed KPIs, including Service Level Agreements (SLA), Defect Rates, and Escaped Defects, to monitor and enhance process performance.Led investigations, implemented corrective actions (CAPA), and identified opportunities for process improvements to improve product safety and quality.Acted as a key liaison between Quality and Development teams to ensure compliance with project documentation in R&D activities, product launches, and maintenance. Show less
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Planejador De Material ImportadoBosch Brasil Jul 2018 - Oct 2020Pomerode, Santa CatarinaOrchestrate the timely delivery of materials, collaborating with third-party partners and internal teams.Manage communication between the order desk, material handling partners, and the factory, ensuring smooth delivery.Monitor inventory levels, assess demand, and make strategic decisions for managing sales orders.Play a key role in the implementation of the MRP system, defining value streams, system requirements, user acceptance testing, and process… Show more Orchestrate the timely delivery of materials, collaborating with third-party partners and internal teams.Manage communication between the order desk, material handling partners, and the factory, ensuring smooth delivery.Monitor inventory levels, assess demand, and make strategic decisions for managing sales orders.Play a key role in the implementation of the MRP system, defining value streams, system requirements, user acceptance testing, and process training.Managed Quality Plans within the department, taking ownership of the PDCA Cycle to drive the advancement of quality initiatives. Show less -
Estagiário De Planejamento De MateriaisBosch Rexroth Mar 2017 - Jul 2018Pomerode, Santa Catarina
André Couto Education Details
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Gestão De Projetos, Jornada Do Cliente E Metodologias Ágeis -
Negócios Internacionais E Comércio Exterior
Frequently Asked Questions about André Couto
What company does André Couto work for?
André Couto works for Amcom
What is André Couto's role at the current company?
André Couto's current role is Senior Business Analyst AMcom.
What is André Couto's email address?
André Couto's email address is an****@****ips.com
What schools did André Couto attend?
André Couto attended Pontifícia Universidade Católica Do Paraná, Universidade Regional De Blumenau.
Who are André Couto's colleagues?
André Couto's colleagues are Ricardo Coda, Bruno Belini, Elis Marques, Josué Figueiró, Fernando Marquardt, Emanuel Douglas Sousa Costa, Viviane Carla Batista Pocivi.
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André Couto
Manaus, Am -
André Couto
Pai Da Amélie | Sr. Manager @Tim | Strategy | Cx / Ux | Customer-Centric | Problem Solving | Product & Technology Evangelist | Negotiation | Data Driven | Innovation | Unlocking New Business OpportunitiesRio De Janeiro, Rj -
Andre Couto
Infrastructure Manager @ Perinity | Ansible, Terraform, Devops, CybersecurityFederal District, Brazil2gmail.com, yahoo.com
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