Bilingual Regional Operations and B2B Customer Relations Manager, with over 15 years of experience. Blends strong logical, quantitative analysis with knowledge of best practices when problem solving. An inspiring leader who naturally builds team loyalty and commitment. A true intrapreneur, recognized for the ability to make tough decisions when engaged in developing or optimizing operational processes. Strives for excellence, setting & complying with exceptionally high standards of quality. Seeks a company where efficiency and resource management constitute a challenge, and an experienced, stable leader with a broad and strategic vision of optimization, is valued.I AM SEEKING A POSITION AS :Available now and ready to take action- General Manager SME- Operations Director / Services / Logistics - Warehousing- Account Director / Customer Experience Manager- Business Partnership Director / Outsourcing Manager 3PLAREA OF EXPERTISE Team leadership (50+ employees) B2B customer relations management Budget management Data analysis/monitoring results Quality management system ISO 9001 Optimization of operations Efficiency under pressure/with high stress B2B contract negotiations/agreements Performance management / HR Occupational health and safety