With over two years of experience as a Floor Manager at Jack Astor's Bar and Grill, I am responsible for supporting the AGM and GM in delivering exceptional service standards, ensuring compliance with health and safety regulations, and managing the front-of-house operations. I have successfully supervised the staff, estimated food and beverage needs, and reviewed financial information to monitor the budget.I am also a TICO Certified service professional, with a diploma in Tourism and Travel - Flight Services Option from Seneca College. I have a strong background in the airline industry, having worked as a Purser at Porter Airlines for two and a half years, where I supervised the flight attendants, dictated the service onboard the aircraft, and handled all the documentation pertaining to the flight. I have excellent time management, interpersonal, and social networking skills, and I am fluent in English and conversational in French. I am passionate about providing high-quality service and creating memorable experiences for customers.
Listed skills include Customer Service, Food And Beverage, Hotels, Tourism, and 31 others.