Andre Augusto Cubas Pinto Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

Responsible for leading the company's largest department in terms of revenue, clients, and projects. Additionally, focused on expanding the department's reach to both existing and new clients, ensuring satisfaction, quality, and efficiency in project delivery. Led the largest team of employees, emphasizing individual and professional performance and growth.

São Paulo, Brasil

São Paulo, Brasil

Responsible for leading a 249% year-over-year growth in the department's results, securing the company's largest contract to date. Additionally, focused on enhancing project satisfaction, quality, and efficiency. Led a team of 40 people, managing performance and development to foster individual and professional growth.Consultant for one of the largest financial ecosystems in Brazil, with over 36 million active users, aimed at continuing business expansion and transformation, increasing base profitability, and improving operational efficiency through the migration of the core banking system, onboarding, and stabilization of operations. In the first few months, over 85 billion BRL were transacted monthly.Consultant for one of the largest insurers in the world, with the objective of expanding its presence in Brazil, accelerating digital and business transformation through project structure optimization and agility. Achieved a 400% increase in the volume of product evolution initiatives and strategic project management, including OPIN and SRO. Improved payment and billing processes by incorporating PIX, enhanced broker journeys, added anti-fraud models, and implemented new strategic partnerships. The most significant partnership reached over 100,000 clients in the first three months, totaling more than a billion BRL in coverage.Consultant for one of the largest educational groups in Brazil, aiming to expand its market presence through improving the acquisition experience and digital transformation. Achieved a 14% increase in conversion rates with the implementation of a new e-commerce platform (VTEX), which reduced the number of steps and fields to purchase by 43%, decreased the number of active systems by 25%, and eliminated the login requirement.

São Paulo, Brasil

Responsible for leading a 554% year-over-year growth in the department's revenue by expanding service delivery to both existing and new clients. Additionally, focused on enhancing satisfaction, quality, and efficiency of delivered projects. Led the internal expansion and management of the team, emphasizing individual and professional performance and growth.Consultant for one of the most valuable education companies in Brazil, listed on NASDAQ, with a focus on medical undergraduate and postgraduate education, as well as the entire medical journey. Led expansion, digital transformation, and business projects and programs. Some of these include: acting as PMI for the group's largest acquisitions (+1.5B), assisting marketing, sales, and customer relations departments; improving the candidate and student journey experience (estimated gain of +30MM); defining and implementing the CRM system; and serving as PMO for structuring the new medical services BU.Consultant for the market-leading company in the distance education sector in Brazil, with the objective of increasing LTV and reducing churn through engagement data measurement, onboarding journey revision, and communication automation through Salesforce. During the MVP phase, churn was reduced by 29% compared to the previous period, and engagement on the learning platform increased by 52%. After the rollout, over 200,000 students participated in the new onboarding and communication journey.

São Paulo, Brasil

Responsible for expanding consultancy services within the client portfolio, enhancing satisfaction, and increasing efficiency in project delivery. Additionally, supported the process of expanding into target markets, tripling the number of active clients under my management.Consultant for one of the top 5 educational groups in Brazil, with a focus on CX (marketing, sales, and customer relationship) and Digital Transformation. Achieved a 49% increase in revenue during the period by boosting productivity by 77% and improving conversion rates by 4 percentage points. Additionally, modernized and implemented new E-commerce platforms (VTEX - 5 stores) and CRM (Salesforce - 15 modules) within a 7-month timeframe

Rua Funchal, 573

Consultant for a bank owned by one of the largest food retailers in Brazil, aiming to generate new revenue streams through the development of an acquiring product - implemented in 4.5 months. In the first years of operation, the product reached a milestone of 20MM in monthly TPV. My primary focus was on defining the customer journey (acquisition, onboarding, and usage), as well as establishing the necessary commercial, customer service, and back-office processes to support operations, and managing project fronts.

São Paulo, São Paulo

Consultant for one of the largest payment fintechs in Brazil, listed on NASDAQ, with the objective of increasing market share by optimizing the sales processes of 3,000 sales representatives across the country. Identified a potential opportunity worth 6.5MM BRL through initiatives to boost productivity and conversion rates. Key actions included reviewing the sales process, creating a structured commercial routine, and implementing a centralized management system. Additionally, systematized and digitized the newly defined processes and routines.

São Paulo, São Paulo

Consultant for one of the most iconic men's clothing brands in Brazil, with the objective of optimizing cash flow management.Also, for the largest producer of wood panels, sanitary ware, metal fittings, and ceramic coatings in Brazil.

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Economics

Dual Degree Program