Andreea Munteanu Email & Phone Number

Southampton, England, United Kingdom

• Acted as a subject matter expert on diversity and inclusion matters, providing guidance and support to HR teams, managers, and employees
• Collaborated and contributed to the implementation of the wellbeing strategy, milestones, and the development and release of resources to support employee wellness
• Contributed to project planning and providing oversight and support for program administration
• Coordinated pilot learning initiatives tailored to the specific needs of diverse audiences
• Coordinated the career pathways program by aligning and assigning tailored training and learning opportunities to each business stream and function in the company
• Developed and executed communication strategies to promote diversity, inclusion, and belonging programs throughout the organisation

Southampton, England, United Kingdom

• Ensured the integrity of the database by consistently inputting new data, updating records, and conducting cross-checks
• Maintained quality management in adherence to ISO9001 & IS014001 standards, ensuring compliance and continuous improvement
• Oversaw and managed various cloud platforms, including CRM & ERP systems, to optimize project coordination and data management
• Collaborated with stakeholders to define project requirements and deliverables, ensuring alignment with strategic objectives and timelines
• Provided support and oversight for digital media and marketing activities, ensuring alignment with project objectives
• Simultaneously worked on multiple projects within the company's project portfolio, efficiently allocating resources and prioritizing tasks

Bucharest, Romania

• Collaborated in the development of sales materials, contributing to the creation of impactful marketing collateral
• Assisted in copywriting and the formulation of an effective SEO strategy to optimize online presence and visibility
• Conducted comprehensive market research and analysis, identifying potential prospects for targeted marketing initiatives
• Researched and wrote relevant content for the company’s website
• Provided support and executed marketing campaigns, working closely with the Sales and Marketing departments
• Captured and expertly retouched photographs for the company's website and advertisements

Bucharest, Romania

• Analyzed different perspectives on tackling disinformation as reflected through social media. The analysis has been included in a special report issued by the Strategic Communication Department
• Monitored and analyzed the traditional media as well as social media to identify topics that are strategically important for Romania
• Researched relevant topics for the strategic communication domain, on a national scale as well as international

Bucharest, Romania

• Managed refund and billing matters, providing prompt and efficient resolution to customer inquiries
• Handled customer enquiries pertaining to payment matters and identified the most appropriate resolution outcome to deliver best customer experience
• Handled daily incoming and outgoing mail promptly and efficiently, maintaining organized communication channels
• Collaborated cross-functionally to resolve complex customer issues and ensure high customer satisfaction levels

Bucharest, Romania

• Actively engaged in conducting physical inventory counts at Banca Comercială Română (BCR)
• Utilized specialized inventory software and data terminals to generate comprehensive reports and analyses

Bucharest, Romania

• Effectively conveyed the brand value and messaging to customers, ensuring a strong brand representation
• Built and nurtured relationships through strategic networking, establishing trust with potential customers
• Offered valuable feedback and insights on new products/services, contributing to continuous improvement and development

Bucharest, Romania

• Calculated sales prices accurately and processed credit and cash payments efficiently
• Maintained outstanding store condition and upheld high visual merchandising standards
• Managed order receiving, shipment processing, and product placement for optimal display
• Provided personalized product recommendations and effectively promoted items based on customer needs and preferences

Master'S Degree, International Public Affairs

All courses are completely taught and examined in English. ▪ Critical Reasoning for International Public Affairs; ▪ Foreign Policy.

Bachelor'S Degree, International Relations And European Studies

All courses were completely taught and examined in English. ▪ Power politics in East Asia; ▪ Foreign Policy Analysis; ▪ Cultural.