Andreea Badea Email & Phone Number

Bucharest, Bucharest, Ro

Romania

- Uphold the Welocalize brand and 4 Pillars of Customer Service, Quality, Innovation, and Global Teamwork- Social Media - responding to community enquiries in various channels with specific guidelines- Supporting the Talent Community team and Quality team with specific guidelines- Delivering introductory training (internal and external): being able to explain and reason why we do things in a certain way- Being an expert in executing the functional area- Delivering weekly reports on the progress on the ongoing projects- Optimizing our day-to-day procedures/programs- Offering excellent customer service to our global supplier base, mostly through the use of our ticketing and knowledge management system, Zendesk, - Own employer level branding, with a focus on Social Media and other online messaging platforms - Hosting great in person events to engage our supply base face-to-face - Recruiting new talent into Welocalize’s Talent Community - Offering an engaging prehire experience - Constantly be researching and improving the recruitment channels Offer excellent customer service to the VIP suppliers - Ensuring there is a consistent loop-back cycle that ensure Welocalize and that suppliers have full transparency into results and sentiment - Building regional supply strategies - Understanding what talent levels are available on the market- Building modules to address gaps between market available talent and current customer needs- Measuring success of modules and constantly improving them

Cluj, Romania

- Uphold the Welocalize brand and 4 Pillars of Customer Service, Quality, Innovation, and Global Teamwork- Assist functional team in managing central talent database, updating trackers, and uploading data according to account specific guidelines - Support Talent Community team and Quality team with specific guidelines- Process, organize and maintain all paperwork- Master all documented processes and requirements, so that they can support and educate the community- Helps file tickets to the appropriate group in Zendesk and ensures tickets are picked up by the correct team member in a timely manner.• Recruitment, administration, and training support for the Global Community •· Sourcing and screening for talent externally (online platforms) & internally (databases)· Constantly checking and updating the candidate pipelines· Reaching out to potential talent• Assisting the Community Team in managing and updating the central talent database:· Onboarding suppliers through an online customer management software, also providing customer service in this process· Working together with the team to find solutions and organize data· Coordinating the onboarding team as a SME together with a Lead during a new process change• Coordination of global recruitment and community projects •· Developing strategies in order to identify and select suitable candidates that meet requirements· Responsible for handling communication in multiple projects, multifunctional teams, and with candidates in high volumes· Keeping consistent communication and data in the process of connecting candidates with projects· Researching the most effective recruitment solutions for a number of key countries around the world as part of a bigger initiative· Improving recruitment processes and documentation through initiatives· Supporting the global team as needed

Cluj County, Romania

Cluj County, Romania

- Greeting customers and offering assistance- Recommending products or merchandise to help customers- Answering questions and addressing concerns- Informing customers about sales, promotions and policies- Demonstrating how products work - Taking payments for purchases and packaging purchases- Stocking merchandise and creating displays- Taking inventory and monitoring sales floor

Cluj County, Romania

Developing strategies in order to identify and select suitable candidates that meet requirements· Responsible for handling communication in multiple projects, multifunctional teams, and with candidates in high volumes· Keeping consistent communication and data in the process of connecting candidates with projects· Researching the most effective recruitment solutions for a number of key countries around the world as part of a bigger initiative· Improving recruitment processes and documentation through initiatives

Romania

Master'S Degree, European Affairs And Project Management

Bachelor'S Degree, International Relations And European Studies