Throughout my experience of over a decade in the IT industry, I have lived in the Middle East and Europe and worked with a diverse range of organisations, from SMEs to top Fortune 100 companies. This extensive experience built my interpersonal skills to effectively communicate and navigate various multi-cultural contexts. I am passionate about empowering businesses to deliver exceptional customer experiences by leveraging a global Centre Of Excellence framework, using my experience in understanding and solving customers’ challenges as their trusted advisor, driving meaningful impact.I firmly believe that success can only be achieved by results-driven teams, and I have consistently fostered environments that inspire collaboration, enabling individuals to bring their best selves every day to deliver value to both the business and its customers.