André Teixeira Email & Phone Number

• Assist in overseeing daily operations of the coffee shop, ensuring smooth and efficient service during all shifts.• Train and mentor baristas and front-of-house staff, ensuring adherence to company standards and excellent customer service.• Manage inventory, placing orders with suppliers to maintain optimal stock levels of coffee, food, and supplies.• Handle cash and financial transactions, ensuring accuracy in cash flow reporting and daily reconciliations.• Implement and maintain health and safety regulations, ensuring a clean and welcoming environment.• Address and resolve customer complaints in a professional manner to maintain customer satisfaction.• Assist in menu planning and promotions to drive sales and attract new customers.• Collaborate with the management team to set sales goals and monitor performance against targets.Key Achievements:• Successfully enhanced the company's profit margin by implementing a range of new products, diversifying the offerings, and increasing customer engagement.• Created and implemented a digital training platform for all employees, streamlining the onboarding and development process. This was a personal initiative, from concept to execution.• Contacted potential leads for catering services, securing over 20 new clients, thereby significantly boosting the company's catering business.

Brazil

• Assisted in the legalization process of foreign companies, ensuring adherence to all regulatory requirements and legal procedures.• Provided specialized legal advice on international trade and supply chain management, ensuring compliance with local regulations and documentation standards.• Conducted detailed legal research to support decision-making in various legal matters related to corporate and international trade law.• Drafted and prepared all legal documents required for notary proceedings, ensuring accuracy and compliance with legal standards.Key Achievements:• Took on this role as part of a strategic plan to gain in-depth experience working within notary offices, enhancing understanding of crucial services that support the legal field.• Leveraged the opportunity to build a network of professional contacts while expanding intellectual knowledge of notary procedures and legal documentation.• Developed a deeper insight into how notary services integrate with broader legal operations, improving overall legal practice efficiency.

Brazil

• Managed legal aspects related to the importation of products into Brazil, ensuring compliance with customs regulations and overseeing transportation management.• Coordinated air and sea transport operations, facilitating efficient customs clearance and ensuring on-time deliveries.• Provided logistical support for high-priority shipments, managing supplier relationships and resolving shipment discrepancies.• Worked closely with international operations to ensure compliance with import/export regulations across various countries.• Coordinated logistics operations with foreign companies, optimizing communication and collaboration for seamless operations.• Negotiated contracts and tariffs with carriers and freight forwarders, successfully optimizing logistics solutions to reduce costs and improve efficiency.• Prepared and monitored corporate and regulatory documents, including customs documentation, ensuring accuracy and compliance.Key Achievements:• Successfully secured numerous clients for the Brazilian market, expanding the company’s footprint in the region.• Planned and streamlined the entire logistics and regulatory processes for over 50 small, medium, and large enterprises, ensuring smooth operations in the Brazilian market.• Gained hands-on experience across all sectors of the supply chain, from production through to final sale, enabling a deep understanding of end-to-end logistics and operations.

Associate'S Degree, Global Supply Chain Management

Bachelor'S Degree, Law