Experienced manager with +10 years of professional accomplishments combined in Business Development, Operations Management, Customer Experience, acting in managerial positions in leading big operations for tech companies such as: HP, Dell, Microsoft, Nielsen and Tiktok.· In-depth understanding of the digital arena with a high commitment with quality & excellence, customer satisfaction on providing full service solutions to the clients and partners.· Expertise in performing and executing operations launch of high-value and innovative products and services, allied with a continuously monitoring of complex set of metrics and KPIs. Seniority for liaising with local/regional/global Top Management for results presentation/follow up, roll-out of global initiatives and business realignment.· Able to manage and develop large size, multi-disciplinary and multicultural team (>500 professionals) in Regional scope.· Data driven professional with sharp analytical problem-solving abilities. Keen eyes for operational inefficiencies