Enjoying bringing matcha to the US!

Created comprehensive financial, operational, and marketing strategies for SMEs and start-ups after a careful analysis of individual business needs. Completed E-commerce, Digital Marketing, Product Launch, and Business Operations projects on time and under budget.♦ Oversaw social media, website tracking, email marketing, product portfolio, and operations for a Health & Wellness E-commerce business; grew sales from $15K in year 1 to $450K in year 3.♦ Developed initial business systems and processes for a client’s off-site and retail sales teams and business consultants, leading to a 15% ROI increase in the first year and 22% in the second.♦ Recruited sales and virtual assistant teams and supported them with regular training and monitoring, which facilitated a 300% revenue growth.♦ Launched several successful information and e-commerce websites; conducted target audience research and applied insights to the user interface and sales funnels development phase.

Led the full project life cycle for projects with multiple deliverables from initial objectives setting to evaluation. Delivered expert customer service and continuous support throughout and after the change management phase to ensure expectations compliance.♦ Crafted a compelling marketing campaign and revamped the branding of a high-profile, globally renowned author and health & wellness leader, improving market awareness by 50%.♦ Initiated an aggressive internal growth plan for an agriculture client; added new team members and increased labor capacity by 15% and annual profits by $50K.♦ Identified internal cost-saving opportunities and executed several programs that reduced tax liability by 20% and optimized inventory management and energy-savings.

During my tenure I personally treated and coached over 7,000 clients.