André Fernández Dávila Email & Phone Number

San Jose, Costa Rica

San Jose, Costa Rica

Escazú, San Jose, Costa Rica

Lead, analyze and understand the business requirements of public and private sector clients, providing consultancy when preparing a proposal, capable of satisfying those needs by applying the knowledge within the solutions portfolio. Lead a team of technical, partner and consulting resources to advance the sales process (Customer Experience: Service Cloud.

Santa Ana, San Jose, Costa Rica

Demonstrate customer experience solutions through face-to-face or remote presentations in an effective manner, providing support throughout the entire sales cycle. Deliver expertise for formulating and leading presales technical/functional support to prospects and customers, exceeding their expectations

Costa Rica

Develop and manage analysis to discover areas of opportunity and to present business recommendations, ensuring that the solutions implemented worked as specify in business operations through advice and training of functional solutions delivering post implementation support, best practices and business methodologies for banking and Customer Experience.

Costa Rica

Increase the probability of success in sales opportunities by supporting the commercial team, providing business consulting and demonstrating specialized solutions. Planning, quoting and preparation of commercial proposals with Oracle suite and banking solutions in coordination with internal and external resources to meet account managers requests.

Costa Rica

Provide efficient resource management running the budgetary control for all assigned and potential projects, identifying timely alerts to enable decision making based on missing resource, indirect costs, risks, among others. Assist portfolio prioritization between Project Managers, Human Resources, and Stakeholders ensuring profitability

Costa Rica - Mexico

Define project milestones based on customer requirements and company’s strategy, managing project budget, scope and quality within the timeline and project resources to ensure deliver project as expect. Identify and manage risks ensuring proper communication between stakeholders about progress, deliveries and KPI’s.

Costa Rica - México - Honduras

Implementation of banking solutions through documentation, analysis and validation of business processes, systems and customer’s requirements supporting quality control to functionalities, and training different customer profiles in the systems acquired

Executive Master In Digital Transformation, Information Technology

Bachelor'S Degree, Industrial Engineering

Computer Software Engineering

Undergraduate