André Gonçalves Email & Phone Number

Working at the Chief Revenue Officer office (CRO) to:- Orchestrate sales, marketing, and customer success functions, optimizing performance and maximizing profitability. - Identify growth opportunities and enhance operational efficiency by developing and execute a comprehensive revenue operations strategy that aligns with the company's overall business objectives. This includes defining and implementing processes, tools, and governance frameworks to support efficient revenue generation and operations.- Lead the development and implementation of a robust pipeline analytics methodologies and tools to enable accurate forecasting (PowerBi, Qlikview), optimize lead generation, and identify revenue growth opportunities. Provide insights and recommendations based on data analysis to drive revenue optimization strategies.- Collaborate with Sales and Marketing teams to optimize CRM workflows, data integrity, and reporting capabilities. Drive continuous improvement in CRM processes and data-driven decision-making.- Develop and maintain a comprehensive suite of revenue-focused reports, dashboards, and metrics to provide actionable insights to key stakeholders. Ensure timely and accurate reporting of revenue-related data to support strategic decision-making at all levels of the organization.- Establish key performance indicators (KPIs) and metrics to measure the effectiveness of revenue operations and customer strategy initiatives. Regularly analyze data and provide actionable insights to drive continuous improvement and achieve revenue goals.- Foster strong partnerships with cross-functional teams, including Sales, Marketing, Finance, Operations, and Product, to ensure alignment and collaboration on revenue and customer-related initiatives, acting as a strategic advisor and trusted partner to senior leaders across the organization

- Process creation and optimization scalling new and existing partner ecosystem processes to allow the business to efficiently operate and grow. - Guide the organization smoothly into its next stage of growth by introducing best-in-class tools, PowerBi dashboards and board presentations. - Drive continuous improvement, step-change innovation, goal alignment, and execution planning to deliver on immediate and long-term goals and objectives. - Act as the internal pivot for stakeholder management by working closely with both external and internal stakeholders globally to solve problems and ensure that feedback received is utilized. - Create, Use and share data-driven decision dashboard and KPI´s to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment. - Manage projects from their initial definition until their final implementation. Develop business cases, prioritization frameworks, implementation plans for scalable solutions that improve business problems touching many sides of the business. - Develop and own a full roadmap of initiatives to increase the efficiency and impact of SEO and drive operational improvements - Collaborate closely with Uvance BG to contribute to, and align on, enablement program strategy, standards, tools, assets for the different partner programs. - Closely monitor partnerships performance and outlook: Agreeing/driving interventions with the leadership to maximize performance. - Perform due diligence in all activities ensuring right governance forums are in place, keeps record and holds all parties accountable in delivering to contractual outcomes.

- Support GGtM and UVANCE marketing planning process from both a strategy and budget viewpoint;- Conduct regular operations reviews in order to align global strategy with tactics and to ensure effective execution, and drive follow-up actions for improvement to ROI;- Drive execution with ROB (Rhythm of Business) cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes;- Contribute to improve ROB discipline and enable coaching culture via standardized meeting rhythms, reports, communications, and frameworks in PPT & PowerBI;- Deliver business performance insight by division to standardize, simplify, rationalize, and organize reporting to improve execution by driving analysis and insights to advise leadership team of execution insights;- Deliver measurement and reporting of all key business metrics and goals across global KPI measure, tracking, identification of trends and agree corrective actions;- Feedback potential process and reporting issues and trigger improvements for a consistent most beneficial Global reporting with focus on budget, cost, and KPI management setup, report and drive a constant innovation, lessons learned and improvement process together with all Global Go-to-Market teams;- Support global cross function and strategic projects.

Lisboa, Portugal

- Design and improve the strategic planning process, including the development of Hovione 5-Year Strategic Plan and annual strategic business review cycles; - Develop quantitative and qualitative analytic work that unlocks business insights and drives sound decision-making on Annual Budgets, budget control, capex control and sales assessment; - Research, analyze, and summarize industry trends, innovations and highflyers in the business and competitive landscape for preferred level aggrements; - Develop and communicate Hovione’s Strategic Plan and performance metrics through executive level presentations

Lisboa E Região, Portugal

- Define, create and implement Business Cases and Projects for new products and services provided to our customers – PaperLess; RPA; P&L; NPV; - Conceptualize and communicate strategic solutions for clients and internal stakeholders; - Improve sales and brand awareness by analyzing clusters, companies and industries to identify potential opportunities and joint ventures in the business; - Report and show business improvements in executive level presentations ensuring that the products and business cases answers our B2B customers needs;

Lisboa E Região, Portugal

Analyze Business Processes - To change, firstly I analyze existing business processes using various methods such as gap analysis, SWOT´s and GEMBA walks. Troubleshoot further to determine root causes with SIX SIGMA, and PDCA approaches.Develop Strategies - Act as an internal consultant, developing short and long-term strategies for the organization to reduce costs and boost sales.Lead Activities - Coordinate and lead key projects for improvement across all levels of the organization. Monitor Progress - check if the changes yield desirable results (KPI´s and SLA´s).

Lisboa E Região, Portugal

- Team Leader and Project developer from concept to implementation.- Bridge between senior management, IT, business users and clients to create: Operational processes to control suppliers complaints; Business rules, and metrics for customer care; Negotiator of financial, commercial and logistic rules with suppliers of electronic equipment to WORTEN, such as APPLE or SAMSUNG;Results: 89% decrease in the number of complaints, 93% decrease of pending cases awaiting for decision and a 71% drop in treatment time and delivery.Adding to this I´ve managed the roll out of alternative technologies, create cost/benefit analysis, and present results clearly to senior management to ensure a data-driven decision.

Lisboa E Região, Portugal

- Analysis of the inherent risks with the creation of qualitative and quantitative KPIs;- Implementation of the first B2B store of WORTEN in Portugal;- Manage the P&L and analyze potential losses, gaps and opportunities in the insurance services business to ALLIANZ, OCIDENTAL and AIG.- Data and financial analysis to identify potential business opportunities and meet the needs of the company our partners and our customers;

Porto

EDP is the leading company in the utilities sector in Portugal. The project that I´ve been involved with had a clear mission - measure efficiency, evaluate alternatives and provide EDP with innovative solutions, within a specific field, to help them design better products, services and processes, or improve existing ones, in a marketing and operational level.Operational Analysis for the new productThree investment scenarios to study• Operational cost reduction;• NPV analysis;• Cash-flow and free cash flow for each scenario,• New qualitative and quantitative KPI ́s to control the operational efficiency;• Commercial gains with the new technology;• ROI and IRR analysis for each scenario.Marketing and Brand awareness towards the customer with the new product Customer perception and brand awareness analysis by:• External, Internal, Value Chain and Competition analysis;• Market segmentation and customer necessities, defining a new strategy to approachthem;• Service quality evaluation and measures to improve it;• New positioning for the company towards their customers.

Porto

The Magellan MBA is a full-time 14 month programme that is aimed at fast-tracking professionals that seek to develop a career in management with a strong international perspective.

Portugal

Grupo Casais, is a construction company, present in over 13 countries with revenues of 500 million euros;I started as an intern, with the responsibility to develop budgets and find even better solutions to improve projects, monetarily and qualitative.Quickly moved in responsibilities, being responsible for the overall logistics and negotiations with subcontractors and suppliers in the projects that I was involved, trying always to ensure the demands and needs in terms of budgets and time.

Portugal

After my graduation in Civil Engineering I started to develop some projects for people in my midst related with structural projects of residential homes, as well as detailed quantity maps for the correct elaboration of the construction. These projects had become an enormous success among the people that I had worked for;

Postgraduate Degree, Business Analytics: Decision Making Using Data

Master Of Business Administration (Mba), Business

Leading Innovation | Marketing in a Flat World | The Emergence of New Global Markets | Designing Strategy | Finding Creative Solutions.

Master Of Business Administration (Mba), Economia E Gestão Empresarial

General Management | Quantitative Methods | Financial Accounting | Economics | Marketing | Finance | International | Business | Human.

Licenciatura, Engenharia Civil

Education record