• Author, maintain, and enforce styles and accurate reporting for security risk assessments.• Research, validate, and document impacts, reproduction steps, and related processes.• Review and recommend improvements that enhance consistency, clarity, and accuracy.

• Author, edit, and validate protocols and procedures for the cybersecurity risk management team.• Research and document the vulnerability assessment and mitigation processes.• Review and recommend improvements that enhance consistency, clarity, and accuracy.

I managed the content creation, research, editing, technical validation, legal approval, and distribution for all client and public-facing publications for the industry-leading Secureworks Counter Threat Unit (CTU) cybersecurity research team. Major duties were to propose, develop, operationalize, and publish customer-facing deliverables: - Continuous publication of emerging threat bulletins and threat analyses on major cybersecurity threats such as malware, threat actors, and active exploits. - Daily Cyber Security Index to identify emerging threats and guide thousands of clients regarding protective actions. - Daily open source intelligence (OSINT) news report and twice-monthly security news summary, curating significant computer security vulnerabilities, threats, incidents, legislation, research, and cybersecurity issues of interest to clients. - The monthly Threat Intelligence Executive Report for C-Level audiences, published first for clients and then to the public website.

Published engineering documentation and technical communication, including customer technical help; electronic game design guides and tutorials; developer support and correspondence; project requirements; due diligence; and development notes. - Authored comprehensive manuals for 3D virtual world development software, including deployment of a wiki-based publication platform; detailed correspondence on community service forums; distillation of tutorials from interviews with software developers and artists; and technical guidance for using third-party content creation software with the gaming development platform.

Managed five cybersecurity and vulnerability analysts who provided continuous threat intelligence for approximately thousands of active cybersecurity issues.• Provided database analysis services (design, implementation, integration of acquired databases, and deployment) to support business units, software products, and customers.• Provided guidance on security issues to standards-forming and legislative bodies such as:- Common Vulnerability and Exposures (CVE): Active developer and corporate advocate to create and integrate a naming standard for computer vulnerabilities into security tools. Leveraged CVE to reconcile acquired and third-party threat intelligence databases, saving over $75,000 and six months of manual labor.- Common Vulnerability Scoring System (CVSS): Assisted in the development of the first public standard for gauging computer vulnerability severities. Integrated CVSS into products to provide clients with a metric for ranking mitigations.- Organization for Internet Security (OIS): Participated in the first cross-industry policy for coordinated “responsible” vulnerability disclosure to vendors and the public.- Council of Europe Cybercrime treaty: Advised lobbyists on nuances in legislative language, highlighted concerns to the security community, and prioritized tasks.- U.S. Senate: Reviewed drafts of spyware legislation to advise management and legal counsel of potential issues.

• Published administrator, user, and developer documentation for over 40 products• Installed and operated products to directly verify that documentation was correct• Advised development management of usability and accessibility improvements, one of which was cited as a primary reason for closing a $350,000 sale• Developed and implemented the first corporate style guide to streamline management and consistent presentation of multiple projects• Administered and maintained a computer network of ten workstations and two servers for the marketing communications group, which provided fast response and relieved IT staff of approximately $45,000 of annual billed labor