Andre Bernardo Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Led overhaul of donor intelligence processes: 30% improvement in data accuracy, 25% increase in prospect identification efficiency.
• Automated PowerPoint creation with Python, using ‘python-pptx’ and ‘pandas’ to process large datasets, ensuring consistent formatting and reducing manual work by 80%. Scalable solution improved accuracy and efficiency.
• Implemented CRM data management practices, reducing manual entry by 50%, ensuring 100% data… Show more
• Implemented CRM data management practices, reducing manual entry by 50%, ensuring 100% data integrity, and introducing weekly data hygiene tasks.
• Launch the adoption of generative AI and LLMs within team operations, enhancing news monitoring efficiency and transforming data extraction processes. This led to a 70% reduction in time spent on manual data parsing.
• Used Atlassian Jira as the agile project management software to manage deadlines, tickets and tasks. Resolved approximately 40 Jira tickets annually, ensuring high data integrity, significantly improving database.

Toronto, Ontario, Canada

• Coordinated data input procedures, guaranteeing the correctness and integrity of component data in the donor CRM system, which led to a decrease in data inconsistencies and a more efficient data verification procedure.
• Increased document completion rates by working directly and proactively with fundraisers from different departments to get the extra information they need.
• Oversaw data integrity initiatives that raised the donor CRM's information quality, resulting in a 25%… Show more
• Oversaw data integrity initiatives that raised the donor CRM's information quality, resulting in a 25% increase in data reliability and enabling better-informed decision-making.
• Created and put into practice data input rules, and standardized processes for the team bringing about a 15% boost in consistency and efficiency.
• Utilized business intelligence tools, demographic data, and proprietary information to conduct strategic prospecting, which resulted in the identification of at least 10 significant major gift and corporate prospects.

Toronto, Canada Area

Lead a grounds maintenance business, in which I provided services to clientele such as lawn care, landscaping, snow removal and salt applications, during the summer and winter seasons in Toronto. Meanwhile finishing my second degree.

Toronto, Canada Area

Toronto, Canada Area

Ensured all mail (including all parcels) was prepared and sorted according to the company’s standards of effective performance, and always delivered on time.Demonstrated excellent communication skills with customers, upon delivery of the mail.

Gave accurate and detailed information about routes around all the venues as well as the city.Demonstrated ability to provide a secure environment for passengers and employers while in transit.Was able to communicate efficiently with both passengers and other drivers (spoke the same language).

Toronto, Canada Area

Provided security services at venue locations as identified.Monitored secondary venue access control points (i.e. fire door, shipping docks).Monitored closed-circuit televisions (CCTV) as required.Performed foot patrols to monitor the venue perimeter, as required.

Considered the relative costs and benefits of potential actions to choose the most appropriate service.Contacted customers with surveys and special offers and reacted in attempting to solve any problems that might cause the company to lose customers.Performed customer service interaction such as sales, providing estimates, as well as developed quotations.

Toronto, Canada Area

Used skills in preparing and serving cocktails, handling cash and ensuring the upkeep of the company's day-to-day sales.Ensured customer-focused aptitude and a firm commitment to safety and great communication skills.

Honours Bachelor Of Technology – Software Development (Bsd)

Advanced Diploma, Business Management

Graduated August, 2015.