IT application support of client applications and daily batch processing for Banking and Financial area;Incident Management;Problem management - Root Cause Investigation;Continuous Service Improvement by identifying automation opportunities and redundant processing removal;Data Quality analysis and investigation;

L2 Support for client applicationsIncident Management - Analytical Investigation to provide resolution through workaround for application and batch issuesProblem management - Root Cause InvestigationSolve Data Quality issuesOncall Support

Working at Vodafone Portugal - Part of the Analytics team working in a project that aims to automate and resolve network problems for VodafoneGroupResponsible for:• Design, develop and test big data solutions• Develop highly scalable and available pipelines of data transformation (real-time and batch)• Manage large volumes of data from structured and unstructured data sources• Deliver Data Models that comply with business needs• Leveraging the capabilities of the Hadoop Ecosystem using various tools such as Spark, Kafka, Flume combined with storage layers of relational and non-relational databases (Hive, Hbase);• Create and maintain technical design documentation that supports development

• Provide IT support to company employees• Troubleshoot and solve IT technical issues• Provide customer support to external customers• Handle customer equipment orders