Part of Detailed Engineering Division (PID) for Bouygues Telecom (third biggest ISP in France), that handles the customer's requirements in the IP core network . Processing various types of network tasks that arrived from customers, including network architecture specifications that had to be reformulated (LLD) and delivered to the implementation teams: implementing routing (OSPF,BGP), creating security policies, load-balancing, etc.Mission:⦁ Manage IP addressing for multiple network environments, implementing VLANs.⦁ Adding new equipments into the network (switches, routers, terminal servers).⦁ Implementing load-balancing solutions for customers : creating VIPs on CISCO ACE, F5 BIG-IP (GTM & LTM), CISCO Service Switch, BIG-IP F5.⦁ Configure routing protocols (BGP, OSPF) in order to provide end-to-end connectivity between different clients and resources.⦁ Designing, implementing and troubleshooting security policies on FortiGate and Juniper firewalls.⦁ Processing multiple types of tasks received from Bouygues clients, including network architecture specifications that had to be adapted (Low Level Design) and delivered to the implementation teams.⦁ Involved in the reporting process of the team's work on a weekly basis.⦁ Performing on the job trainings to the new members of the team.

Windows Server 2003/2008/R2;Active Directory;Windows 7;Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware;Respond to queries either in person or over the phone;Train computer users;Maintain daily performance of computer systems;Respond to email messages for users seeking help;Ask questions to determine the nature of the problem;Install, modify, and repair computer hardware and software;Clean up computers;Run diagnostic programs to resolve problems;Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;Install computer peripherals for users;Follow up with the user to ensure the issue has been resolved;

Project Bouygues Telecom.▪ 2G/3G/LTE circuit openings, capacity upgrades,s and swaps – the creation of IP work orders. Port allocation, VLAN allocation, IP range allocation, and VPRNs (Virtual Private Routed Network) allocation;▪ Support for the implementation team based on a ticket-oriented process;• 2G Network Architecture, 2G Interfaces, Mobility Management (2G), Mobile Stations Authentication;• 3G Network Architecture, 3G Interfaces, Mobile Station Authentication, Mobility Management (3G), Data Communication (GPRS);• Architecture 4G;• PDH, SDH, WDM, GPON / FTTH;• IP Networks, Layer 2 Protocols, IP Addresses, Subnetizare SLSM / VLSM, VLAN Concepts;

Backup before installing windows 7;Migrating desktop and laptop systems from Windows XP to Windows 7;Installing programs required for each user;Setting up user mail address, windows;Service systems;Maintenance and administration of desktop systems and laptops;

* Ensure compliance with health and safety standards and industry codes* Oversee the hiring, orienting, and training of customer care staff to ensure a capable workforce* Communicate with customers to identify their needs/expectations and make appropriate adjustments to meet those needs* Conduct surveys to determine the opinion of customers regarding their products/services* Maintain proper record of all customer care operations and activities for reference purposes* Increase the company's brand awareness * Responsible for the smooth functioning of the company.

* Design, installation, and administration of network infrastructure;* Providing computer network functionality and connectivity and communications equipment;* Managing servers, network interconnection, and access to the Internet global network;* Design and implementation of network security strategy, as well as training and assisting users;

* Administrate UltraPro Computers store in Baneasa - Shopping Extravaganza;* Achieving monthly targets;* Manage key customer portfolio;* Motivating and evaluating the sales team;* Identify and propose solutions, and make recommendations to enhance sales by identifying new customers;* Negotiate contracts;

* Selling goods GSM (mobile phones and accessories);* Responsibility for daily and weekly stock of the store;* Maintaining the relationship with customers and distributors;