Professional skills and competencies:• 10 years’ experience in IT• Practical experience in various industries (banking, agriculture, retail)• Successful track record of launching Service Desk systems and automation of tasks• Experienced at organizing and maintaining processes of IT technical support• Excellent outlook of knowledge in IT areas (programming, ITSM systems administration, development,testing etc.)• Expert knowledge of IVANTI Management system• Successful experience in team management and department lead, formation of department fromscratch• English Upper-Intermediate levelTechnical skillsAssembly, repair and diagnostics of computers and notebooksSkilled to make set up of OS Windows (7,8,8.1,10), Linux (Debian, Ubuntu, Mint, ArchLinux, Gentoo) Setting up local systems (wire and wireless), InternetWriting simple bash- scriptsWriting SQL-requests (for reporting, in particular, in MS Report builder)Analysis and diagnostics of interaction between components of applied systems (Ivanti Service Management as an example)Basic administering of MS Windows serversAdvanced user of MS Excel (macros with google)Integration of Ivanti Service Management with Active DirectoryBasic knowledge of С++