Andrei Calapod Email and Phone Number

Supporting executive-level governance for North East Software Technology BusinessLeading a team of Ops Business partners supporting the North East & West Software Cluster VPsFocusing on Operational ExcellenceLeading business planning and strategy implementationLeading and driving governance and strategic programs in addition to the sales methodology and productivity.

Sales Operations lead supporting the North East Software Technology Business, partnering directly with the SVP of the Region.Covering 19 countries and focusing on Governance, Operational Excellence, and the best analytics and Business Insights.

Managing two teams (20 people) that provide Go to Market planning & support for the EMEA License & Cloud Software Sales Orgs.Working closely with Senior Director & VP level Ops & Sales Leads in taking the right decisions on the Sales Go to Market Strategy and implementing it.

PhD Assistant Lecturer for the following study programs:- Information Technology- European Administrative Structures, Mechanisms and Institutions - The Role of the International Organizations in the Context of Globalization- European Administrative Law- The Eastward Enlargement of the European Administrative Space

Responsible of ensuring the quality of IT function deliverables when it comes to the eShop and Online Store projects developed by worldwide Telecommunications operators such as Vodafone Qatar, Vodafone Turkey and DTAC Thailand. The role involves assisting in the assessment of business cases, detailing requirements and high level design for technical solutions, maintaining standard operating procedures and collaborating with business development, sales, compliance, quality, IT and operations. Key duties & responsibilities:▪ Analyse, document and propose solutions for impacted business areas;▪ Gather Business Requirements to prioritize what is required within an IT solution;▪ Gather System Requirements via workshops, meetings and translate these into aHigh Level Design (HLD);▪ Review system design to ensure that requirements can be traced to deliverables;▪ Support stakeholders in defining and conducting user acceptance testing;▪ Complete feasibility studies and make recommendations;▪ Propose effective business solutions and produce agreed documentation (e.g.Business Requirements Catalogue, as-is and to-be processes etc.) to supportrecommendations;▪ Contribute to the creation and maintenance of project RAID logs owned by theproject manager.

Understand and clarify the new requirements coming from the business, distribute taskswithin the team, follow up the projects status, keep close contact with the stakeholders viaphone, e-mail and Oracle Social Network, qualify and resolve urgent requests, check priorities, informstakeholders on projects status, provide monthly activity report pack to the business andplay the Primary Contact role between stakeholders and Central Solutions Team management.

Acting as the Business Analyst for the Western Europe region, I was in charge of selecting and ranking the customers that Oracle did not run business with during the last years. These customers were then provided to the business development team in order to start communicating with them, presenting our products and negotiating new deals.

As a CRM Sales Territory Administrator for South-Western Europe - Applications line of business, I was in charge of:▪ Running territory and patch equity reports/analysis using Fusion Business Intelligence and/or Sales Intelligence▪ Providing the Business Operations Analysts with all the requested business analysis related to the sales force customer patches in Fusion CRM, open/won/lost deals, forecast etc.▪ Permanent communication with the Sales Directors and Sales Force, keeping them updated with all the newly processes and collecting the necessary inputs so they can have an up-to-date set up in the Oracle systems throughout the Fiscal year and hence to achieve the sales targets▪ Liaising with the Sales Directors so we can plan and implement the business needs for the next Fiscal Years and ensure a smooth transition for Sales Force in the CRM system▪ Sales Force Customer patches maintenance in Fusion CRM▪ Constant Data Quality and Customer hierarchies alignment analysis▪ Training sessions with the Sales Force and Business Operation, when needed

Human Resources, International projects & Library Administrator

Activity coordinator for the 1st and 2nd year students, Bachelor degree studies, Distance Learning Department