Andrei Daniel Danila Email & Phone Number

Iaşi, Romania

As the coordinator of steady state service delivery to multiple client accounts, my primary responsibility is to drive continuous improvements in productivity, service quality, and customer satisfaction. I focus on delivering services that meet the Service Level Agreements (SLA), while also assisting Service Delivery Managers with various tasks.My role involves:- supporting an asset management database to ensure agreed data quality levels are maintained;- managing queries and escalations with a view to resolving them effectively;- coordinating and gathering financial data for monthly billing reconciliation;- serving as the primary point of contact for both internal and external customers for assigned contracts;- coordinating end-to-end MACD Move Add Change Delete and acting as a liaison between the customer and Xerox Supply Chain and logistics teams.

Iaşi, Romania

I was part of the Student Recruitment team and we assisted the Recruiters in finding the best candidates for the opened job positions.My responsibilities included:- screening the candidates in order to check if they are eligible for work;- working closely with the immigration department in order to check if the candidates visas are valid;- creating reports with candidates that were accepted or rejected and double checking if they were correctly screened;- transferring candidates from one job opening to another, based on their needs and wishes.

Iaşi, Romania

I was part of the C Embedded Training Program (CETP) Internship where I learned to work using the C programming language. Also, I have been taught the basics of microcontrollers.During my time in this program I have worked on a couple of C Embedded projects on the ATMega32 microcontroller.The main projects that I have worked on are as follows:- clock project;- light module using a basic scheduler;- climate control unit using the Real-Time Operating System (RTOS).

Iaşi, Romania

While being part of this team I have became the "go to" individual in regards to the leavers procedure, which briefly consists of:- ensuring that all termination procedures and any other types of leaves (career break, maternity/paternity, etc.) are being thoroughly processed;- coaching and assisting the development and integration of new team members;- working closely with the Business Analyst Team in order to improve the process documentation;- ensuring the compliance with Data Privacy and Protection Guidelines.Additionally, I have been involved in the testing and global implementation of a new HR operation tool, during which I have honed my analytical skills.