Andrei Espiritu Email & Phone Number

Greystanes, Nsw, Au

Australia

Australia

Sydney, New South Wales, Australia

Assessment and processing of clients’ immigration status to resolution. The role includes management of 600+ clients with their current immigration status, document examination, interviewing and assessment of straight forward to complex cases. • Currently managing over 200+ clients, working closely to develop plans and guidelines to effectively manage each clients’ progress towards status resolution.• Communication with clients, being the central point of contact between the Department and the clients in their assessment of their immigration status. • Managing clients’ immigrational status through critical thinking and complex decision making. • Research and analysis of information from multiple sources, identifying inaccuracies and complying to risk assessment• Collaboratively raising issues with complex clients and identifying strategies with Team Leaders on how to provide further counselling to minimise the risk of physical, economic and social harm within their community.

Sydney, Australia

As a Piano Teacher, I provide services that develop students’ musical abilities in both practical and theoretical components based off the Australian Music Examination Board syllabus. My responsibilities include preparing and organising students' performances for AMEB examinations, piano competitions, and HSC examinations. I develop students' fundamental music professionalism by providing solo/collaborative performances and communicate their development with parents. I engage in multi-aged curriculum planning and collaborate with multiple private schools and secondary schools to maintain my engagement and student retention rate. I acquire new students through marketing my business with other local schools, through word of mouth, or from my website.

As a case manager, I am responsible for the end-to-end process of motor vehicle claims from claim lodgement through to finalisation. My role involves effective communication between clients, motor-vehicle assessors, repairers, and peers to ensure the progress of clients’ claims are managed as efficiently as possible. Key Responsibilities• Managing clients’ motor vehicle claims process from end-to-end • Assisting with clients’ queries and understanding of their claims and the coverage of their insurance policy • Communicating with third-party suppliers, assessors, and insurance companies in relation to the progress of a client’s claim• Determining liability on motor vehicle incidents and handling customer or third-party disputes • Providing excellent customer service via inbound calls Achievements• Maintained an above-average KPI within weekly and monthly audits.• Mentoring and training new starters and existing employees within various departments within 6 months of joining the area.• Suggested an implementation of real-time instruction and buddy-system through prior pedagogic experience that was taken into consideration and changed the future delivery of the New Starters program

Greater Sydney Area

Provided group piano and guitar lessons to up to 15 different primary schools within the inner-west area including Castle Hill Public School, Greystanes Public School and Beecroft Public School. As a music teacher contractor, I was responsible for administrative tasks, multi-aged curriculum development and lesson planning. I engaged and communicated with stakeholders of the school, including parents, students and staff. I also developed my classroom behaviour management strategies, content organisation skills, leadership and communication skills.

Sydney, Australia

At Contreras Music, I was responsible for providing music lessons to a wide age range of students, with levels ranging from beginner to advanced. Instruments I taught included piano, guitar and vocal. Lessons included both theoretical and practical components that focused on the Australian Music and Examination Board syllabus. I was involved in multi-aged curriculum planning that was tailored for each student and their needs. I was also in charge of organising the annual concerts that provided students with solo and collaborative performance opportunities that developed their fundamental music professionalism. I constantly engaged with students and stakeholders, and provided feedback to parents and guardians.

Wentworthville

As a Kumon staff member, I was responsible for providing basic to advanced English and Mathematics tutoring to primary and high school students. I developed my behaviour management strategies, and honed my communication skills. I also engaged in administrative tasks including content organisation, student profile management and marking and grading papers. I communicated with parents and students providing feedback, and took on a mentoring role for younger students, developing my leadership and communication skills. I built rapport with parents and counseled them on potential future pathways their children can take.

Bachelor Of Music / Bachelor Of Education, Music

Activities and Societies: Arts Society, Music Society

High School Certificate, Education

Activities and Societies: During my time in high school, I was involved with the following activities and societies: * CAPTIVATE.