Job description:- Managing a team of 18-20 transport planners for both international and domestic transport- Managing a team of 300 drivers and a fleet of 185 trucks- Planning and discussing best routes and delivery schedules with my team- Determine area of improvements for cost control, increasing profitability and initiate changes- Identifying operational issues, potential problems and opportunities- Coaching, evaluation, feed-back and management of my… Show more Job description:- Managing a team of 18-20 transport planners for both international and domestic transport- Managing a team of 300 drivers and a fleet of 185 trucks- Planning and discussing best routes and delivery schedules with my team- Determine area of improvements for cost control, increasing profitability and initiate changes- Identifying operational issues, potential problems and opportunities- Coaching, evaluation, feed-back and management of my team- Ensuring my team have clear guidance on their roles- Ensuring that the Company's KPI's and Quality Standards are met- Arranging for the induction and training off all new team members- Resolving and managing queries and complaints diplomatically and efficientlySkills:- Able to operate effectively in a high volume service driven transport operation- Problem solving and prioritising skills- Strong communication and analytical skills- Able to work diplomatically in a unionised environment Show less

- Coordination of internal transport- Efficient and balanced resource management: fleet, drivers, goods, to ensure daily optimum conditions- The sale of the company's services to existing customers and potential customers- Negotiating contracts with potential customers- Maintaining and improving mutual relations with customers- Preparing daily , weekly and monthly reports: delivery time, efficiency, costs, etc..- Analysis of key indicators to improve the efficiency of… Show more - Coordination of internal transport- Efficient and balanced resource management: fleet, drivers, goods, to ensure daily optimum conditions- The sale of the company's services to existing customers and potential customers- Negotiating contracts with potential customers- Maintaining and improving mutual relations with customers- Preparing daily , weekly and monthly reports: delivery time, efficiency, costs, etc..- Analysis of key indicators to improve the efficiency of the transport department Show less

- Responsible for coordinating a team of 5 Team Leaders ( Head Office ) from 5 counties, total subordinate staff 50 empleeys- Responsable for coordonating the Customer service department:a) maintaining a close relationship with the company clientsb) offering responses to different customers complaints both written and by telephonec) overseeing the billing process, verifying the accuracy of invoices- Recruitment and training of subordinated employees from existing… Show more - Responsible for coordinating a team of 5 Team Leaders ( Head Office ) from 5 counties, total subordinate staff 50 empleeys- Responsable for coordonating the Customer service department:a) maintaining a close relationship with the company clientsb) offering responses to different customers complaints both written and by telephonec) overseeing the billing process, verifying the accuracy of invoices- Recruitment and training of subordinated employees from existing offices- Development and implementation of work procedures according to the clients needs- Monitoring work procedures and contractual terms- Periodic checks at every office- Analisys of Key Performance Indicators (KPI) using a custom ERP System- Evaluation of subordinated employees using quality and quantity KPI- Estimate necessary personnel and execution time for different projects- Detailed presentation of work procedures at sales meetings- Further analysis of postal services market and relevant legislation- Analysis of the competition : distribution area, distribution capacity, number and type of clients, prices Show less