Andrei Necsoiu

Andrei Necsoiu Email and Phone Number

Customer Support Project Manager @ Nevo Advanced Technologies
Andrei Necsoiu's Location
Bucharest Metropolitan Area, Romania
About Andrei Necsoiu

Customer Service Manager with over 4 years work experience in the customer relations field and 1 year of combined experience in the software/game testing field. Dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communications and relationships with clients. Vast experience with ticketing on various platforms and live support as well. Excellent time management skills combined with a superior technical knowledge and the customer service industry.With extensive knowledge of cryptocurrencies and blockchain technology, I offer valuable insights into the dynamic market. Proficient in blockchain technology and market analysis, I've successfully identified opportunities with precision. My ongoing commitment to staying informed ensures that I remain at the forefront of this rapidly evolving industry.

Andrei Necsoiu's Current Company Details
Nevo Advanced Technologies

Nevo Advanced Technologies

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Customer Support Project Manager
Andrei Necsoiu Work Experience Details
  • Nevo Advanced Technologies
    Customer Support Project Manager
    Nevo Advanced Technologies Mar 2023 - Present
    Bucharest Metropolitan Area
    • Being promoted to Technical Support Team Manager I am responsible for supervising the technical support team, making sure that our work is at its best quality and that the Technical Support Department is performing.• My responsabilies revolve around quality assurance for the work of my colleagues, while also doubling as a support agent myself whenever needed. Along with this I am also taking care of the recruiting/training process for new colleagues, managing their holiday leaves, amongst… Show more • Being promoted to Technical Support Team Manager I am responsible for supervising the technical support team, making sure that our work is at its best quality and that the Technical Support Department is performing.• My responsabilies revolve around quality assurance for the work of my colleagues, while also doubling as a support agent myself whenever needed. Along with this I am also taking care of the recruiting/training process for new colleagues, managing their holiday leaves, amongst other administrative tasks and keeping a strong professional relationship with all of them while also making sure that our goals are successfuly met. Show less
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  • Nevo Advanced Technologies
    Technical Support Specialist
    Nevo Advanced Technologies Aug 2021 - Mar 2023
    Romania
    • Resolving Shifter.io users’ issues and requests, both technical and logistical• Advising users on the technical aspects in their use cases and implementing our services within their projects
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  • 888Sparkware
    Member Support Representative
    888Sparkware Sep 2020 - Apr 2021
    Bucharest, Romania
    • Assisting 888 Casino&888 Poker members with their issues, complaints or questions• Strongly believe that this position has helped me manage my productivity and work ethic in high stress conditions, and that this will aid me greatly in my career
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  • Genpact Digital
    Technical Support Specialist
    Genpact Digital Apr 2018 - Sep 2020
    Bucharest, Romania
    • Solving any issues that end-customers or partnered companies might have with Intel Hardware or Software• Supporting customers through tickets, chats and phone calls, from the EMEA GEO• Confident that this job honed my abilities to work in an environment where teamwork and the ability to adapt quick and assimilate information is of utmost importance
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  • Ubisoft
    Game Tester
    Ubisoft Feb 2017 - Aug 2017
    Bucharest, Romania
    • Assuring that the newest Ubisoft titles/games are bug free and suited for the optimal end-user experience• Highly improved English written/speaking skills
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  • Gameloft
    Quality Assurance Specialist
    Gameloft Apr 2016 - Sep 2016
    Bucharest Metropolitan Area
    • Testing Gameloft mobile releases and assuring proper functionality and quality of experience• Managing/Testing mobile ads appearance and function through various in house and 3rd party tools
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Andrei Necsoiu Education Details

  • Liceul De Arte
    Liceul De Arte "George Georgescu"
    Architecture

Frequently Asked Questions about Andrei Necsoiu

What company does Andrei Necsoiu work for?

Andrei Necsoiu works for Nevo Advanced Technologies

What is Andrei Necsoiu's role at the current company?

Andrei Necsoiu's current role is Customer Support Project Manager.

What schools did Andrei Necsoiu attend?

Andrei Necsoiu attended Liceul De Arte "george Georgescu".

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