Andrei Preda Email & Phone Number

Brasov County, Romania

• Responsible for troubleshooting and resolving issues in the SAP system;
• Review and analyse effectiveness and efficiency of the SAP system and business use of the system;
• Work closely with the business and other IT members to ensure proper system maintenance and to provide automated solutions;
• Assist in continuous improvement initiatives for processes, policies and procedures through statistical analysis. Continually look for ways to drive SAP best practice processes and procedures. Work as a liaison and.
• Train users with deficiencies in system processing;
• Create and modify related documentation and recommends process improvements including system/business workflows;

Brasov County, Romania

- Provides first level of support in SAP for European, Middle East and Asian users, including help desk calls, emails and tickets- Centralizes the local and regional business needs- Develops solutions based on the local and regional business needs- Establishes configuration and development specifications of the system related to the business needs- Assures.

Bucharest

o Provides IT application support across the defined scope, effectively requesting and/or executing corrective maintenance depending on the type of problem that affects the usero When required by the corporate teams, he/she will engage the maintenance and evolution of the applications by coordinating with the corresponding corporate teams. Responsabilities.

București, România

EMEA SAP SD Level 2 Technical Support o Identify/Receive/Acknowledge issues from customer baseo Identify and verify the impact of all systems/processeso Lead and document analysis and solutions recommendationso Thoroughly test proposed workaroundso Track, monitor, and communicate issue status and resolution to issue initiator and other affected partieso.

București, România

o ensure that data entry is performed as per given processo ensure that close relationship to Front office Admin teams is kepto responsible for the operational excellence and clients’ satisfactiono responsible for keeping the systems updated with administrating the contracts, clients’ rights and invoicing (SAP IPSO Blue and O&C)o responsible for the.

București, România

o Telesales, Customer Care, Marketing;o Identify the needs of the clients;o Promoting and selling BRD credit cards;

Master’S Degree, European Administrative Studies, 8.66

Bachelor'S Degree, Management, 10

High School Diploma, Social Studies, 9.48