Andrei Simion Email & Phone Number

Bucharest, Romania

Bucharest, Romania

- Design and manage software technical requirements;- Design software architecture;- Provide support for software development activities;- Develop and implement software functionalities;- Monitor software development and provide reports on current activities.

Bucharest, Romania

- Providing support for technical teams for the platform usage;- Continuous Improvement of user experience;- Managing tickets regarding issues and errors encountered while using the platform;- Managing and improving the user documentation based on questions and tickets received;- Providing bi-weekly and monthly reports to managers and technical teams on current status, improvements and following steps.

Bucharest, Romania

- In charge of Review and Quality Control of project documentation;- Managing the On Time Delivery of project deliverables;- Organize and prioritize tasks so that deadlines are observed;- Elaborate and propose new templates for documentation;- Provide support on procedures and processes:- Assists team members with onboarding processes;- Continuous Service Improvement management;- Provide periodic reports on project activity, including daily stand-ups, KPI reports.

Bucharest, Romania

- Design and manage software technical requirements;- Design software architecture;- Provide support for software development activities;- Develop and impalement software functionalities;- Monitor software development and provide reports on current activities.

Bucharest, Romania

Bucharest, Romania

- Providing Ticketing Support for clients;- Selling, changing and cancelling bookings and airplane tickets;- Providing support in case of involuntary rerouting;- Providing 24/7 technical assistance for both internal and external agencies;Delegated to Call Center for 6 months in 2018 to support for outsourcing transition and new personnel training:Delegated to Frankfurt Agency for 2 months in 2019 to support while changing organisational structure.

Bucharest, Romania

- Provided an analysis of incoming cases; solved or transmitted to the other departments the problems that appeared within the application;- Provided support for known issues with the help of the documentation that was created by the team and with the help of specific Mercedes tools;- Investigated the root cause with the help of the team and provided regular updates to the developers to provide a fix as soon as possible;- Correctly identified incoming incidents that belonged to… Show more - Provided an analysis of incoming cases; solved or transmitted to the other departments the problems that appeared within the application;- Provided support for known issues with the help of the documentation that was created by the team and with the help of specific Mercedes tools;- Investigated the root cause with the help of the team and provided regular updates to the developers to provide a fix as soon as possible;- Correctly identified incoming incidents that belonged to different clusters of similar issues and linked them to the corresponding Problem ticket in Jira (tickets which were tracking a major bug or a design issue that had to be addressed by the development team/ design team);- Provided regular updates to customers and developers;- Tested regularly in order to confirm the fix is working as expected. Show less

New Delhi, Delhi, India

- Defining and drafting building requirements;- Defining and drafting operational requirements;- Contacting State authorities to request for special requirements;- Contacting external agencies and services providers for various requirements;- Managing biddings for services required;- Supervising external agencies and services providers for standards compliance;- Crating the Design Brief and Basis Report for the building.

New Delhi, Delhi, India

- Defining and drafting operations documentations and manuals;- Defining and drafting standard operating procedures;- Auditing operations and creating reports;- Providing training and awareness for personnel;- Setting in place measures to track and improve standards compliance;- On the spot improvement for operations;- Assisting in company certification.

Bucharest, Romania

- Providing Ticketing Support for clients;- Selling, changing and cancelling bookings and airplane tickets;- Providing support in case of involuntary rerouting;- Providing 24/7 technical assistance for both internal and external agencies.

Baia Mare, Maramureş, Romania

- Administrating and improving company website;- Providing customer support via phone and email;- Verifying product compliance according to standards in place;- Managing clients orders and shipping procedures.

Bucharest, Romania

- Providing assistance for flight preparation/finalisation procedures;- Supervising all procedures at aircraft prior and post flight;- Managing flight documentation preparations;- Assisting boarding, deboarding, loading and unloading operations;- Communicating with all involved parties regarding flight operations.

Doctor Of Science, Artificial Intelligence Implemented In Airport Management

Master'S Degree, It Applied In Aviation, 9.60

Master'S Degree, Aeronautical Management, 10

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 9.60